Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates from a Plainfield, Illinois location at 1801 Normantown Road and maintains a 4.4-star rating compiled from 184 customer reviews. This appliance repair service welcomes residents of Plainfield and surrounding Will County communities to request on-site repairs for major household equipment. The business maintains daily availability from 6 AM to 10 PM, accommodating schedules that fall outside typical nine-to-five windows. Technicians arrive equipped to diagnose problems and complete repairs during the initial visit when parts are accessible.
What distinguishes this service from independent repair operations is the backing of a national brand with access to OEM components and established diagnostic protocols. The service handles equipment spanning multiple categories, from laundry machines to outdoor cooking apparatus, rather than limiting focus to a single appliance type. Website tools allow customers to schedule appointments and track service requests digitally, reducing the friction of phone-based coordination.
Customer narratives reveal technicians who communicate arrival windows clearly and walk homeowners through each diagnostic step. One reviewer described technician Tom pausing to explain every procedure before proceeding, while another account praised Jerel for not only identifying a dryer malfunction but also clearing built-up lint to eliminate a fire hazard. These accounts reflect a service model where technicians exercise judgment about secondary safety concerns rather than completing only the exact repair scope.
What Customers Say
Six of eight sampled reviewers awarded five-star ratings, with technician communication and diagnostic thoroughness cited as consistent strengths. The two one-star reviews centered on billing practices and technician demeanor rather than repair quality, while mid-range feedback highlighted frustration with customer service access. Positive reviews name specific technicians including Luis, Tom, and Jerel, whereas negative reviews do not identify staff by name.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |