Glisson Heating & Air

Glisson Heating & Air serves Pleasant Plains, Illinois as a general HVAC contractor with a 4.6-star average rating drawn from 28 customer reviews. The business maintains weekday service hours from 7 AM to 6 PM, with Saturday availability extending through 4:30 PM, accommodating homeowners who need heating and cooling support outside traditional nine-to-five windows. Reviewers consistently note the team responds to scheduling requests with flexibility, particularly during peak winter months when heating system issues multiply across the service area.

What distinguishes Glisson from neighboring contractors stems from reviewer accounts describing their approach to diagnostic work and equipment recommendations. One technician named Gibbs earned specific recognition for declining to upsell a replacement unit when freon recharge resolved the immediate problem, instead providing a quote for future consideration at the customer's request. The team installs complete heating and cooling systems including ductwork modifications, with customers noting the crew completed both AC and furnace replacements in single-day timeframes while maintaining worksite cleanliness.

Customer stories reveal the contractor handles situations requiring rapid response and sensitive consideration. Reviewers describe same-day arrival during extreme summer heat when cooling failed entirely, with the technician adding refrigerant to restore comfort before any further diagnosis. Another account notes the team installed central air in a home lacking any existing cooling infrastructure, performing ductwork routing around existing furnace equipment. Not all experiences prove positive, however; one reviewer details extended communication delays and incomplete follow-through on a warranty repair for an elderly customer's water heater issue.