Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as an air conditioning system supplier in Romeoville, holding a 4.4-star rating derived from 28 customer reviews. The location serves the greater Will County area, providing access to Lennox equipment and related HVAC components for both contractors and DIY homeowners. Operating hours run Monday through Friday from 7:30 AM to 4:30 PM, with Saturday and Sunday closed. As a LennoxPros certified location, the Romeoville branch functions as a parts distribution and counter service center rather than a full-service installation contractor.

This supplier distinguishes itself through direct access to Lennox warranty parts and OEM components that many retail suppliers cannot match. Reviewers consistently mention the counter staff's willingness to assist with warranty claims, with one customer specifically noting successful warranty part replacement. The wholesale counter model means the location prioritizes parts procurement and technical consultation over residential service calls, positioning it as a resource for contractors maintaining equipment and homeowners sourcing genuine replacement components.

Several reviewers describe specific positive interactions with the Romeoville team. Pavlo Reznik mentioned receiving warranty part replacement assistance in October 2020, describing the branch as awesome with a really professional and helpful team. Sean Norton noted the friendly staff and easy unloading process in July 2023. Multiple reviewers, including truck drivers like Janet Helling and Oleksandr Zhezherya, highlighted how staff treated them with respect rather than dismissing commercial customers. The common theme across positive reviews involves staff going beyond basic counter service to assist with troubleshooting and part identification.