Arrow-Tec Sheet Metal Service

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About Arrow-Tec Sheet Metal Service
Arrow-Tec Sheet Metal Service operates as a heating contractor in South Holland, Illinois, serving the south suburban Cook County region including nearby communities such as Thornton, Glenwood, and Harvey. The company maintains broad operating hours from 7 AM to 8 PM across weekdays and Sundays, with Saturday designated as the primary day of rest. Despite a limited online footprint and absence of a functional website, Arrow-Tec has cultivated a local presence in the southern Chicago suburbs, primarily serving residential customers seeking heating system installation and repair services.
Without access to company documentation or verified brand partnerships, specifics about Arrow-Tec's service philosophy or technical specializations remain unclear. The company's name references sheet metal capabilities, suggesting in-house fabrication capacity for ductwork and related mechanical components, a capability that would differentiate them from standard HVAC installers relying on prefabricated duct runs. This sheet metal expertise represents their most identifiable professional differentiator within the local market.
Customer feedback reveals starkly contrasting service experiences. Craig Gish's four-star review praises the team as upfront and honest business partners, while Zandra Cantrell's one-star account describes significant dissatisfaction involving installation concerns with an Amana furnace, citing non-original components and refusal of warranty service. Technician Jerry, referenced by name in both positive and negative contexts, appears central to the company's operations. Prospective clients should request detailed documentation of installed equipment and verify warranty terms before proceeding.
What Customers Say
Two of three documented reviews praise Arroe-Tec's communication style and honesty, while the third describes equipment and service concerns following a heating system installation. The stark contrast between accounts underscores the importance of written service agreements specifying equipment provenance, component specifications, and warranty coverage before work begins.
Working Hours
| Sunday | 7 AM–8 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| WednesdayToday | 7 AM–8 PM |
| Thursday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | Closed |
Services
Heating System Installation
New furnace and heating system installation for residential homes, including system sizing and ductwork integration.
Furnace Repair & Maintenance
Diagnostic assessment and repair services for existing heating equipment, covering ignition, blower, and thermal exchange components.
Sheet Metal Fabrication
Custom Sheet Metal Service for ductwork, transitions, and specialized mechanical components fabricated on-site.
Emergency Heating Service
Extended weekday and Sunday availability for urgent heating failures requiring immediate response.
System Replacement Parts
Component-level repair services addressing motors,ignition assemblies, and heat exchangers.