Fly Plumbing & HVAC

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Claim This BusinessAbout Fly Plumbing & HVAC
Fly Plumbing & HVAC operates as a dual-discipline contractor in Wheeling, Illinois, specializing in both plumbing and heating and cooling systems for residential properties throughout the northern suburbs. Backed by a 4.9-star rating compiled from 1,040 customer reviews, the company maintains a strong reputation built over years of consistent service delivery. The business provides 24-hour availability across every day of the week, enabling homeowners to access emergency repairs without waiting for standard business hours. Technicians employed by Fly Plumbing & HVAC hold appropriate licensing to perform plumbing and HVAC work within Wheeling and surrounding communities including Arlington Heights, Buffalo Grove, and Mount Prospect.
Several distinguishing operational practices emerge when examining how this contractor approaches service calls. Reviews consistently note that technicians arrive with protective shoe coverings and cleaning supplies, respecting the homes they enter. Customers report receiving photographic documentation of completed repairs alongside detailed explanations of what work was performed. Pricing transparency appears frequently in feedback, with reviewers noting that estimates provided before work began matched final invoices. The company accommodates specific technician requests when scheduling permits, allowing homeowners to request preferred service providers for ongoing relationship continuity.
Customer narratives drawn from verified reviews illustrate the range of situations this team handles. One reviewer describes a basement backup occurring on a Sunday evening, with response arranged for the following day after initial water subsided, though same-day service had been offered. Another customer called on Thanksgiving Day and received a technician onsite within an hour. Specific technician names appearing across multiple reviews include Adrian, credited with thorough explanations and clear communication; Shawn, recognized for property care and cleanup; and a two-person team of Mikhail and Mickey who addressed basement drainage issues. These references suggest certain technicians develop loyal followings among repeat customers.
What Customers Say
Every review sampled rates 5 stars, reflecting consistent satisfaction across service types and visit timing. Four of seven reviews explicitly mention same-day or next-day availability despite weekend or holiday timing. Technicians Adrian and Shawn each receive multiple positive mentions, suggesting specialized customer relationships rather than undifferentiated team delivery.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repairs
Immediate response for burst pipes, major leaks, and flooding situations regardless of time or day, including holiday availability.
Drain Cleaning & Sealing
Diagnosis and resolution of slow drains, overflow conditions, and permanent sealing repairs for recurring backup issues.
Outdoor Faucet Installation
Replacement and upgrade services including frost-proof spigot options designed for northern Illinois winter conditions.
Fixture Repair & Replacement
Valve replacements, faucet repairs, and related fixture work for kitchen, bathroom, and exterior applications.
Water Heater Service
Installation, repair, and maintenance of traditional and tankless water heating systems for residential homes.
HVAC System Maintenance
Heating and cooling system tune-ups, diagnostics, and preventive maintenance to maintain system efficiency.