Mr. Kool HVAC, Plumbing, & Electrical

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Claim This BusinessAbout Mr. Kool HVAC, Plumbing, & Electrical
Mr. Kool HVAC, Plumbing, & Electrical operates as a full-service contractor in Bluffton, Indiana, holding a 4.8-star rating across 109 client reviews. The business maintains round-the-clock availability every day of the week, ensuring homeowners have access to emergency repairs regardless of when system failures occur. Serving the Bluffton community and surrounding northeastern Indiana counties, this contractor handles residential projects spanning heating, cooling, plumbing, and electrical disciplines under a single roof. The high volume of client feedback reflects consistent service delivery and a practice of encouraging customers to gather multiple quotes before committing to major equipment replacements.
The company distinguishes itself through comprehensive diagnostic assessments that go beyond surface-level equipment inspections. Rather than noting only the existing system and departing, Mr. Kool technicians evaluate vents, thermostats, air handlers, and ductwork integrity to understand actual heating and cooling requirements. This thorough approach informs accurate sizing and specification recommendations for new equipment installations. The business also offers complete system upgrades including gas line installation, air handler replacement, and propane tank integration coordination for customers transitioning between fuel sources.
Customer reviews document specific scenarios where the company's response capabilities proved critical. One reviewer described a furnace failure during extreme winter conditions with an infant in the household, requiring immediate intervention; the technician arrived and restored heat the same day. Another customer recounted a Saturday night emergency call received within fifteen minutes of reaching the company. A third review detailed a Sunday service call to restore heater function during a separate occasion. These accounts demonstrate the contractor's willingness to respond rapidly for urgent situations outside normal business hours.
What Customers Say
Five reviewers awarded 5-star ratings, with two specifically naming technicians Sam and Eric for their project management and emergency response. Three reviews mention same-day or same-night service for urgent furnace and heating failures. Multiple reviewers highlight the company's willingness to return for follow-up work and complete projects that extended across several appointments.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC & Furnace Replacement
Complete system swap-outs including new AC units, gas furnaces, and air handler installation with proper sizing and ductwork assessment.
Gas Line Installation
Running gas lines for new furnace Hookups and coordinating propane tank integration for customers converting fuel sources.
Plumbing Repairs
Water line repairs, dishwasher installation, washer drainage setup, and general residential plumbing remediation.
Electrical Services
220-volt line installation for dryers and refrigerators, outlet wiring, and appliance electrical Hookups.
Emergency HVAC Repair
Same-day response for furnace failures, heating system breakdowns, and other urgent climate control emergencies.
24/7 Availability
Continuous operation every day including weekends and holidays for emergency service calls.