Sears Appliance Repair
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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service in Brownsburg, Indiana, maintaining a 4.3-star rating accumulated across 444 customer reviews. The business provides same-day service across all seven days of the week, with operating hours extending from 7 AM until 11 PM daily. Serving the Brownsburg community and surrounding Hendricks County neighborhoods, the company dispatches trained technicians to residential addresses throughout the area to diagnose and repair malfunctioning household appliances. Customers can reach the Brownsburg location directly by calling (317) 520-4446 to schedule service appointments or request emergency repairs.
The company leverages its national Sears infrastructure to provide diagnostic services and source replacement components for a wide range of appliance brands and models. Service calls begin with a diagnostic fee, which some reviewers have noted creates an initial commitment to proceeding with repairs. The business advertises same-day availability for urgent repair needs, allowing homeowners to request immediate service when appliances fail unexpectedly. Technicians arrive with company-issued mobile devices to document repairs and process service agreements on-site.
Several reviewers documented specific experiences with named technicians. Brad Bates praised a technician named Houston for correctly diagnosing washing machine issues and efficiently restoring the appliance to working condition, describing the tech as knowledgeable and service-oriented. Other reviewers detailed frustrating experiences: Kyle Myler noted difficulty reaching a live person by phone and questioned parts pricing markups exceeding 100% on OEM components, while Rahul Singhal described a technician making multiple visits without resolving the underlying issue. Susan Melenchuk reported varied quality across five appointments, with experiences ranging from excellent diagnostic work to no-shows and improperly installed parts. These accounts reflect inconsistent service delivery across different technician visits.
What Customers Say
Three of five detailed reviewers cited specific technician interactions, with Houston receiving explicit praise while other visits generated complaints about parts pricing, communication barriers, and repeated repair attempts. Negative reviews consistently mention difficulty reaching human phone support and questioning cost structures, while positive feedback focuses on technician knowledge and problem resolution.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| FridayToday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Washing Machine Repair
Diagnosis and repair of washing machine mechanical and electrical issues, including pump failures and drainage problems.
Refrigerator Repair
Service for refrigerator cooling problems, compressor issues, and refrigeration system diagnostics.
Dishwasher Repair
Repair of dishwasher mechanical failures, drainage issues, and electrical component problems.
Oven and Range Repair
Fixing oven heating elements, temperature control issues, and range appliance malfunctions.
Dryer Repair
Diagnosis and repair of dryer heating problems, drum malfunctions, and venting issues.
Diagnostic Services
On-site appliance diagnosis with fee, identifying specific parts and repair requirements before authorization.
Same-Day Service
Emergency repair availability for urgent appliance failures, with same-day technician dispatch.
Parts Replacement
OEM and aftermarket replacement parts sourcing, with parts procurement handled by the technician.