Allen's Heating & Air inc
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Allen's Heating & Air Inc has served the Charlestown area for an undisclosed period, operating as a licensed HVAC contractor in the state of Indiana. The company holds a 4.0-star average rating across four household reviews, with three five-star endorsements and one one-star account. Business operations span Monday through Saturday from 7 AM to 8 PM, providing residential heating and cooling services to homeowners in Charlestown and surrounding communities in Clark County.
The company's service model emphasizes direct customer interaction, with technicians handling service calls personally rather than through dispatch queues. Reviewers note competitive pricing structures, with one five-star customer specifically acknowledging reasonable rates compared to regional competitors. Without a web presence or documented brand partnerships, the contractor appears to focus on traditional service delivery over marketing elaboration.
Customer narratives reveal named technician Donnie Diley, praised for professionalism and thoroughness across multiple service engagements. A five-star reviewer references using Allen's services for several years consistently, while a critical account describes a problematic installation involving inadequate ductwork sizing for a three-ton system. This contrast highlights the variability in customer outcomes thatprospective callers may wish to investigate further.
What Customers Say
Of four published reviews, two award perfect ratings citing technician Donnie Diley's dependable service and fair pricing. One additional five-star endorsement uses general praise without specifics. The sole one-star review documents a significant installation discrepancy involving ductwork capacity and air handler compatibility, representing a substantial quality concern for prospective customers evaluating the company.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 7 AM–8 PM |
Services
Heating System Installation
New furnace and heating system installation for residential properties, including load calculation and ductwork assessment.
Cooling System Installation
Air conditioning units and complete cooling system installs, with potential sizing and compatibility verification.
AC Repair & Maintenance
Repair services and preventive maintenance for existing cooling systems, diagnostic troubleshooting included.
Heating Repair & Maintenance
Furnace repair, heating system tune-ups, and winter readiness inspections for maintained systems.
Ductwork Evaluation
Assessment of existing duct infrastructure for compatibility with new equipment, including airflow measurement.