Hiscox Service Inc

Hiscox Service Inc operates as a family owned appliance repair company serving Chesterton, Indiana with a 3.9-star average rating drawn from 68 customer reviews. The business has maintained operations for 38 years, providing flat-rate pricing on most repair units. Service hours extend Monday through Friday from 8 AM to 4 PM, with Saturday and Sunday available by appointment only. The company handles household appliances including refrigerators, dryers, ovens, and ice makers.

The company distinguishes itself through transparent flat-rate pricing structures, eliminating surprise costs for homeowners. A reviewer specifically notes that Steve calls before arrival and actively works to keep expenses manageable for customers. This approach to cost-conscious service reflects the business philosophy of prioritizing customer financial awareness during repairs.

Multiple reviewers highlight technician Steve by name, describing specific service scenarios. Coral Hamilton noted Steve arrived the next day after a dryer stopped turning, while Calvin Pullins reported Steve fixed a dryer issue and provided preventive maintenance guidance. Alexander Beck detailed a refrigerator repair where initial receptionist assessment differed from a competitor diagnosis, ultimately resulting in a defrost heater replacement at lower cost than anticipated.