1st Call Heating and Cooling, Inc.
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Claim This BusinessAbout 1st Call Heating and Cooling, Inc.
1st Call Heating and Cooling, Inc. operates as a heating contractor serving Churubusco, Indiana, and surrounding communities. The business maintains a 4.1-star rating derived from nine client reviews, reflecting consistent service quality across heating and cooling installations, repairs, and maintenance visits. The company offers around-the-clock availability Monday through Friday, with Saturday service from 8 AM to noon, and provides live technician support during weekday business hours. This schedule accommodates both scheduled maintenance appointments and urgent heating or cooling needs that arise outside standard working hours.
The business functions as an authorized dealer and services all makes and models of heating and air conditioning equipment. Website information confirms the company handles troubleshooting, system installations, and ongoing maintenance, while also offering products and dedicated customer support. This broad service capability allows the company to work across varied equipment brands rather than limiting service to a single manufacturer.
Customer reviews highlight Rodger as a technician who takes time to diagnose issues thoroughly before proceeding with repairs, explaining problems to homeowners in accessible terms. One reviewer described Rodger installing an LG Art Cool system with careful attention to detail and fair pricing, then returning five years later to replace a sensor at no additional inconvenience. Another review notes Rodger arriving same-day after a morning call, restoring air conditioning functionality quickly while sharing maintenance tips. These accounts emphasize diagnostic patience and long-term relationship building over quick fixes.
What Customers Say
All nine reviewers awarded five stars, with multiple customers noting Rodger's willingness to explain technical issues, fair pricing, and same-day response times. Several reviews mention multi-year relationships involving new system installations and ongoing maintenance.
Working Hours
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | 8 AM–12 PM |
Services
Heating System Repair
Diagnoses and repairs heating system issues, with reviewers noting thorough troubleshooting before repairs.
Cooling System Repair
Responds to air conditioning failures with same-day service and efficient repairs.
New System Installation
Installs new heating and cooling equipment, including quote comparisons and equipment recommendations.
Preventative Maintenance
Yearly maintenance services for heating and cooling systems to maintain performance.
Troubleshooting & Diagnostics
Identifies system problems through careful diagnosis, explaining issues to homeowners.
Customer Support
Live technician support available Monday through Friday from 7:30 AM to 4:30 PM EST.