Johnson Heating, Cooling, and Plumbing

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About Johnson Heating, Cooling, and Plumbing
Johnson Heating, Cooling, and Plumbing maintains a 4.9-star average across 467 customer reviews, placing them among the most-reviewed and highest-rated HVAC contractors in the Columbus metro area. Founded in 1968, the company has operated continuously for nearly six decades, serving Franklin, Greenwood, Columbus, and surrounding Indiana communities. Their team holds NATE certification for HVAC work and employs fully licensed plumbers, with all service personnel background-checked before entering customer homes. The company operates around the clock every day of the week, including holidays.
What distinguishes Johnson Heating, Cooling, and Plumbing is their ironclad service guarantee. Their "Fixed Right or It's Free" policy means if a repair does not hold, they return to correct it at no additional charge. This confidence stems from their thorough diagnostic approach, technicians inspect systems to locate root causes rather than treating symptoms, then explain findings clearly so homeowners can make informed decisions about solutions and budgets. The company also offers financing options and publishes instant online quotes for AC replacements and water heaters, streamlining what typically becomes a stressful home maintenance decision.
Customer reviews highlight specific technicians who deliver on the company's promises. Reviewer Jeremy Peterson described plumber Jake arriving the day after his Sunday call, completing a water leak repair plus three additional small projects in a single visit without pushback or surprise charges. Technician Tyree earned praise for thorough system inspections combined with friendly, professional communication. These narratives reflect a pattern where named team members arrive on time, explain options clearly, and complete work properly the first time.
What Customers Say
467 reviews yield a 4.9 average rating, with named technicians Tyree, Jake, Nick, and Jesse appearing across multiple positive accounts describing same-day response, thorough diagnostics, and clean work areas. One negative review cites a boiler repair that could not be resolved, though the reviewer acknowledged the technician waived the initial service call fee.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and repairs for air conditioning systems including ductless mini-splits.
AC Replacement & Installation
New AC system installation with instant online quotes and financing options available.
Furnace Repair & Replacement
Heating system repairs, full furnace replacements, and maintenance services for residential homes.
Heat Pump Service
Installation, repair, and maintenance for heat pump systems providing both heating and cooling.
Plumbing Repairs & Installation
Comprehensive plumbing including leak detection, faucet repair, bathtub installation, garbage disposal, and toilet services.
Drain Cleaning
Hydrojetting and camera inspection services to clear stubborn blockages and sewer lines.
Water Heater Services
Repair, replacement, and maintenance for traditional and tankless water heater systems.
Water Treatment
Water testing, filtration, softening, and purification systems to improve home water quality.