PremiStar - Indiana formerly Parkway Mechanical, Inc.

PremiStar serves Crown Point and surrounding Lake County communities as a multifaceted HVAC, plumbing, and building controls contractor. Originally established as Parkway Mechanical, Inc. before the PremiStar acquisition, the company now operates within a national network spanning 18 states. Customer feedback reflects solid performance with 14 verified reviews generating a 4.3-star average, indicating consistent service delivery for residential heating and cooling needs across northern Indiana.

What distinguishes this contractor is its integrated service model combining HVAC, plumbing, sheet metal fabrication, and building automation controls under one organizational umbrella. The PremiStar family of companies emphasizes technical training and standardized service protocols across locations, positioning themselves as a comprehensive solutionprovider rather than a narrow specialty shop. Residential clients benefit from this breadth, accessing expertise across multiple building systems without coordinating separate contractors.

Long-term customers cite reliability and honest assessments. Mary Ellen Bartochowski notes the company handled furnace, air conditioner, and hot water heater replacements across two homes over 25 years without recommending unnecessary work. Conversely, Scott C's 2024 experience highlights concerns about post-acquisition service consistency, documenting a maintenance visit that failed to address a critical condensate drain line, resulting in a system breakdown one month later.