Johnson Heating, Cooling, and Plumbing
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About Johnson Heating, Cooling, and Plumbing
Johnson Heating, Cooling, and Plumbing operates as a fully licensed HVAC and plumbing contractor serving Franklin, Greenwood, Columbus, and the surrounding Indiana communities. The company maintains stellar ratings with 4.9 stars accumulated across 1,610 client reviews, positioning it among the most reviewed and highest-rated service providers in the region. Technical staff hold NATE certifications for HVAC work alongside full plumbing licenses, and the operation carries general liability insurance and bonding for client protection.
The contractor differentiates itself through an uncommon service bundling model, coordinating AC, heating, and plumbing appointments in a single visit to minimize homeowner time away from work. Their Fixed Right or It Is Free guarantee promises complimentary follow-up visits should any repair fail to resolve the original symptom. Financing options through Synchron Financial allow monthly payment planning on equipment replacements, providing accessibility for major system upgrades without upfront capital requirements.
Review documentation credits technicians Coty and Andrew for a tankless water heater installation completed in February 2026, with the team returning same-day to address a pressure switch failure that required parts delivery. Another reviewer detailed how Johnson waived their standard service call fee purely to assess external damage to a sewer cleanout line, preventing unnecessary charges while delivering peace of mind about the property condition.
What Customers Say
Every sampled reviewer awarded 5 stars, with multiple clients specifically praising technicians for explaining options without condescension, arriving when promised, and completing same-day multi-system maintenance that saved them PTO hours. Pricing appears in negative contexts despite otherwise glowing feedback, though no sampled review expressed regret with the overall service outcome.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair and Tune-Ups
Diagnostic visits, refrigerant recharges, and performance optimization for residential cooling systems.
AC Replacement and Installation
New system quoting and professional installation including ductwork assessments and sizing calculations.
Furnace and Heating Service
Repair, maintenance, and full system replacement for forced-air and alternative heating equipment.
Heat Pump Systems
Sales, installation, and servicing of heat pump equipment for year-round heating and cooling efficiency.
Plumbing Repairs and Installation
Leak detection, pipe fitting, fixture installation, and general residential plumbing remediation.
Drain Cleaning and Hydrojetting
Mechanical snaking and high-pressure water jetting to clear stubborn sink, shower, and main-line clogs.
Water Heater Services
Tank and tankless water heater repair, replacement, and new installation including gasfitting connections.
Water Treatment and Filtration
Whole-home water testing, softening systems, and purification equipment installations.