Roberts Heating Air Conditioning

Roberts Heating Air Conditioning has served Georgetown, Indiana and the surrounding region for decades as a full-service HVAC contractor. The business holds proper licensing for Indiana and maintains an A rating with the Better Business Bureau. With 18 customer reviews contributing to a 4.4-star average, the company offers 24-hour emergency response every day of the week. Homeowners in Scott County and neighboring communities can reach the office directly at (800) 772-9719. The company handles both residential and light commercial projects, from routine seasonal maintenance to complete system replacements.

This contractor differentiates itself through responsiveness and technical versatility. Multiple reviewers note same-day contact after weekend emergencies, with one customer reporting the owner personally arrived to provide a quote before 8am on a Monday morning. The company maintains in-house service technicians capable of working across diverse system types, from conventional split systems to geothermal heat pumps. Customer feedback specifically names technicians Taylor, Jared, and Jeff as delivering knowledgeable, professional service. The owner also loaned a portable cooling unit to a customer awaiting installation, demonstrating flexible customer support.

Customer stories from reviews reveal specific scenarios this contractor has handled. Duane Pierce described how his AC failed during a weekend, prompting calls to three businesses where Roberts responded first. The owner provided a quote and installed a new unit within two days. Taylor and Jared received direct praise for their technical work. Sharon Rose noted a service technician who patiently explained system operation and maintenance nuances. However, two reviews cite significant concerns: one customer reported difficulty reaching the office by phone, while another described an unsatisfactory interaction when requesting a heat pump quote. These accounts suggest communication gaps that prospective clients may wish to clarify when contacting the office.