Jake's Heating, Air & Plumbing

Jake's Heating, Air & Plumbing maintains a 4.9-star rating across 338 customer reviews in Greenfield, Indiana. This locally-operated contractor provides residential heating, cooling, and plumbing services with round-the-clock availability, ensuring homeowners can access emergency repairs regardless of the hour. The business serves Greenfield and surrounding Hancock County communities, responding to service calls throughout the Indianapolis metropolitan area's eastern suburbs.

Several reviewers highlight specific technicians who delivered thorough, -focused (problem-solving) service. Bethany performed an AC and furnace tune-up while explaining each step to the homeowner. Nigel conducted a comprehensive inspection of the HVAC system and ductwork, identifying issues that two previous technicians had missed. In one memorable case, technicians Robbie and Dean tracked multiple cats that had entered a customer's ductwork and crawl space, persisting through a lengthy extraction process to seal the entry points.

One critical review describes a significant concern: a customer claimed the company used opaque pricing with no hourly breakdown, resulting in costs averaging $500 per hour for what they described as shoddy work. Meanwhile, positive reviewers consistently mention receiving detailed explanations of repairs, transparent billing, and solutions that previous contractors could not provide. This contrast suggests prospective clients should request explicit cost estimates before authorizing work.