Carter's My Plumber

Carter's My Plumber operates as a 24-hour plumbing resource in Greenwood, Indiana, maintaining a 4.9-star rating derived from 2,725 customer reviews. The company responds to service calls across the greater Greenwood area, offering same-day or next-day appointments when available. Reviewers consistently mention speaking with a live person upon calling, and the business maintains round-the-clock availability seven days a week.

Customers repeatedly praise the company's transparent pricing and diagnostic communication. One reviewer described technician Miles explaining two repair approaches before beginning work on a toilet issue. Another noted technicians Alex Redelman and Derrick arrived within hours of calling, completing pipe replacement from the wall through a new stopper assembly. The team handled a sump pump installation during freezing, wet conditions beneath a home without complaint, and same-day leak repairs have been performed for multiple reviewers.

Technician Gabriel received specific mention for representing the company with evident pride in craftsmanship. One reviewer noted receiving multiple repair options without pressure to choose expensive solutions, enabling informed decision-making. Financing applications were described as straightforward, allowing homeowners to manage unexpected expenses. The company also handles tankless water heater replacements, with installations completed in a few hours and workspaces left clean.