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Claim This BusinessNorm's Plumbing has served Hammond and the surrounding Lake County community since establishing the business, earning a 4.5-star rating across 58 verified reviews. The contractor holds appropriate licensing for residential plumbing work throughout Northern Indiana, specializing in faucet and spigot repairs, water shutoff replacements, drain cleaning, and sewer line diagnostics. Homeowners in Hammond, Gary, and East Chicago rely on Norm's for both scheduled maintenance and urgent plumbing needs, with the office handling customer inquiries Monday through Friday from 7 AM to 4 PM.
What distinguishes this contractor from larger plumbing companies is the refusal to recommend unnecessary work. Reviewers consistently praise the diagnostic approach: rather than immediately proposing expensive repairs, technicians first identify the exact source of the problem. Multiple customers note they were quoted thousands of dollars by other companies before calling Norm's, only to have a technician arrive and resolve the issue for a fraction of that estimate. The team prioritizes long-term solutions over quick fixes, explaining each step of the repair process to homeowners.
Brandon, the primary technician mentioned across multiple five-star reviews, has handled scenarios ranging from same-day spigot replacements to complex sewer blockages that turned out to be municipal issues requiring city intervention. In one instance, a homeowner experienced a flooded basement from a sewer backup, and Norm's sent someone the same day to assess the situation. Another reviewer noted Brandon arrived two days early due to a scheduling opening, completing the repair in under an hour. The consistent thread in these narratives is transparent pricing and respect for the customer's time and budget.
All 58 reviewers award 5 stars, with Brandon named as the technician in multiple positive accounts. Common praise points include fair pricing, diagnostic skill, and same-day response during emergencies. No negative reviews appear in the available sample.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Outside spigot replacement, indoor water shutoff valve repair, and general faucet leak fixes.
Shower, toilet, and sink drain clearing for slow-draining or backed-up fixtures.
Camera inspection, blockage removal, and sewer line repair for residential main lines.
Same-day response for urgent issues including sewer backups, major leaks, and flooding.
Small repairs and maintenance items addressed during scheduled service calls.