Prime Appliance Services LLC

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About Prime Appliance Services LLC
Prime Appliance Services LLC operates as an appliance repair provider serving Hammond, Indiana, and surrounding communities. The business holds a 4.5-star rating compiled from 85 customer reviews, reflecting consistent service quality in the region. Their service model centers on residential appliance diagnostics and repairs, with particular emphasis on kitchen and laundry equipment including ovens, washers, and dryers. Service availability spans weekdays from 8 AM to 6 PM, with Saturday hours from 9 AM to 1 PM. The company maintains a direct communication line at (708) 691-4610 for scheduling appointments.
What distinguishes this contractor is their commitment to responsive service timelines. Multiple reviewers specifically note same-day arrival windows and repairs completed within hours of initial contact. The pricing structure receives consistent praise as affordable and fair, with transparency around part costs and warranty coverage on replaced components. Technicians clean work areas after completing repairs and ensure all electrical connections are properly secured before departing. This attention to thorough job completion sets their service approach apart from quick-fix alternatives.
Customer stories from verified reviewers highlight specific repair scenarios handled efficiently. One reviewer describes Victor arriving within a half-hour window for a wall oven that stopped functioning, with the unit repaired same day at a fair price. Another account details Victor diagnosing and fixing both a washer and oven within a single service visit, leaving the basement area clean with lights turned off. A third reviewer notes Victor repaired a washing machine that now functions better than before the malfunction, with pricing described as reasonable by the customer.
What Customers Say
Across 85 reviews, the company maintains a 4.5-star average with every reviewer awarding 5 stars. Seven reviewers specifically name Victor as their service technician, describing same-day arrival, under-hour repair completions, and transparent pricing. Multiple accounts mention the technician leaving work areas clean and ensuring proper shutdown of electrical connections before departing.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 9 AM–1 PM |
Services
Oven Repair & Maintenance
Diagnostic and repair services for wall ovens and standard kitchen ranges, with same-day fix options available.
Washer Repair & Maintenance
Washing machine diagnostics, belt replacement, and pump repairs with thorough post-repair testing.
Dryer Repair & Maintenance
Dryer heating element replacement, vent cleaning, and belt repairs with honest part assessment.
Same-Day Emergency Service
Priority scheduling for urgent repairs with arrival windows as short as 30 minutes from initial call.
Transparent Pricing & Quotes
Upfront cost disclosure with warranty information on all parts before repair work begins.
Multi-Appliance Single Visit
Ability to diagnose and repair multiple appliances during one service appointment.