TOTAL HVAC Heating & Cooling

TOTAL HVAC Heating & Cooling maintains a perfect 5.0-star rating across 72 client reviews in Highland, Indiana. This locally operated contractor serves homeowners throughout Lake County, including neighboring communities in Gary, Hammond, and Schererville. The company accepts calls Monday through Friday from 7:30 AM to late evening, with Saturday availability until 6 PM. Client feedback consistently emphasizes transparent estimates, skillful repairs, and respect for client property during service calls.

Owner Junior personally oversees jobs to ensure quality control, and reviewer accounts confirm he intervenes directly when clients voice concerns. Technician Kevin earned specific praise for evaporator coil cleaning that matched the agreed price exactly, with no surprise charges. Office manager Stephany maintains responsive communication throughout repair processes. In one review, a booster capacitor failure triggered an urgent same-day response that resolved the issue within 45 minutes of initial contact, demonstrating the team's capacity for rapid dispatch during equipment emergencies.

Multiple reviewers contrast Total HVAC against competitor experiences, noting the company never recommends unnecessary replacements. The technician named in the capacitor repair review arrived with a colleague and quickly diagnosed the root cause, avoiding a previous contractor is refusal to attempt the work. Another client described scheduling flexibility during a holiday weekend, a detail indicating availability beyond standard business hours.