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Claim This BusinessRussCo, Inc. has earned a perfect 5.0-star rating across 95 verified customer reviews in Hobart, Indiana. As a family-owned heating contractor serving Northwest Indiana since its founding, the company has built a reputation for sending only background-checked technicians into homeowners' properties, a detail that resonates with reviewers who describe feeling completely safe inviting team members into their family residences. The business maintains standard hours Monday through Friday from 9 AM to 3:30 PM, providing heating and cooling services to residential customers throughout the Hobart area and surrounding Northwest Indiana communities.
This contractor distinguishes itself through transparent pricing and honest assessments, a quality repeatedly praised by reviewers who contrast RussCo's fair estimates with significantly higher quotes from competing companies. One reviewer documented saving over $800 when RussCo repaired a furnace circuit board for $240 after another established HVAC company quoted $1,100. The company's approach avoids overselling unnecessary repairs, focusing instead on diagnosing actual problems and explaining solutions to homeowners. Community involvement further characterizes the business, with reviewers specifically noting its presence in local activities.
Customers consistently name Bill and Jeremy as technicians who arrive quickly and communicate clearly during service calls. When one reviewer's furnace failed at midnight, RussCo dispatched Bill and Jeremy within two hours, completing repairs the same day. Another customer highlighted how the team educated them about their furnace and AC unit functions during twice-yearly maintenance visits, building long-term relationships spanning fifteen years. The documented scenarios include a mid-winter emergency repair completed the same day and a church facility upgrade where the team provided competitive pricing on equipment replacement.
All 95 reviewers awarded 5 stars, with multiple customers specifically praising the company's same-day emergency response times and transparent pricing. Eight reviewers explicitly mention Bill, Jeremy, or Russ by name, describing them as courteous, professional, and knowledgeable. Three reviews contrast RussCo's fair costs with significantly higher quotes from competitors, highlighting value alongside quality service.
| Sunday | Closed |
| Monday | 9 AM–3:30 PM |
| Tuesday | 9 AM–3:30 PM |
| Wednesday | 9 AM–3:30 PM |
| ThursdayToday | 9 AM–3:30 PM |
| Friday | 9 AM–3:30 PM |
| Saturday | Closed |
Diagnostic services to identify furnace issues, with reviewers noting accurate problem identification and fair pricing.
Spring tune-ups and repairs for cooling systems, including emergency service when AC units fail unexpectedly.
Full furnace installation services completed professionally in any weather condition, including winter months.
AC and air conditioner installation for residential properties, with equipment options provided at competitive prices.
Installation of hot water heaters as part of comprehensive home comfort solutions.
Twice-yearly maintenance visits covering both fall furnace checkups and spring AC tune-ups.
Competitive estimates for repairs or replacements, with documented cases of significant customer savings.