Service Experts Louisville

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About Service Experts Louisville
Service Experts Louisville North has maintained a presence in the Kentuckiana region since 1960, originally operating as Becht-Givens Service Experts before joining the national Service Experts network. Based in Jeffersonville, Indiana, this contractor serves residential customers across Louisville North, Clarksville, New Albany, Charlestown, and Sellersburg, delivering both HVAC and plumbing solutions under one roof. The company holds an ACE certification credential for its technicians and maintains a 4.9-star average across 1,205 verified reviews, reflecting consistent homeowner satisfaction in a market where many contractors struggle to exceed 4.0 stars.
What distinguishes this contractor is the dual-brand credibility of local management history paired with national purchasing power and training protocols. The Service Experts Advantage Program offers equipment lease options with no upfront out-of-pocket costs, while the Maintenance+ membership waives diagnostic fees for members and provides prioritized scheduling during peak demand periods. Their ACE-certified technicians are licensed, bonded, and insured, and the Service Experts Guarantee backs every installation with quality workmanship coverage. The company also maintains in-house financing options, making major equipment purchases more accessible for budget-conscious homeowners.
Customer reviews highlight technician Evan by name for water heater installations described as clean, efficient, and detail-oriented, with one reviewer noting he scheduled additional work after the initial service. Another review credits technicians Evan, Dakotah, and Cameron for tackling a complex 100-year-old pipe problem that required jackhammering and digging, noting the crew cleaned thoroughly before departing. These specific technician names appear repeatedly across positive reviews, suggesting a consistent service team that delivers on the company's quality promises.
What Customers Say
With 1,205 reviews averaging 4.9 stars, this contractor demonstrates strong review volume and rating consistency uncommon in the HVAC trade. Positive reviews frequently name specific technicians, Evan receives multiple shoutouts for water heater installation and plumbing precision, while negative reviewscenter on pricing disputes and fee transparency rather than workmanship quality, indicating the core service meets expectations while communication around costs remains a friction point.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharge, component replacement, and seasonal tune-ups for air conditioning systems.
Heating System Services
Furnace repair, boiler maintenance, and heating equipment installation for Indiana's cold seasons.
Heat Pump Installation
Variable-speed heat pump systems for year-round heating and cooling efficiency.
Water Heater Services
Tank and tankless water heater installation, replacement, and repair services.
Plumbing Repairs & Repiping
Pipe leak repairs, drain cleaning, and repiping for older residential plumbing systems.
Water Treatment Systems
Whole-house water filtration and softening equipment for improved water quality.
Indoor Air Quality Solutions
Air filtration, ventilation improvements, and IAQ assessment services.