Hensinger Plumbing & Heating

Hensinger Plumbing & Heating operates as a plumbing contractor in Kendallville, Indiana, holding a 4.2-star rating derived from 54 customer reviews. The business maintains standard weekday service hours from 7:30 AM to 4:30 PM, closed on weekends, and can be reached at (260) 347-3130. Serving the Kendallville area and surrounding northeastern Indiana communities, the company focuses on delivering plumbing solutions tailored to residential needs. The team responds to service calls with documented same-day availability for urgent situations, addressing issues ranging from water heater replacements to emergency leak repairs.

The contractor distinguishes itself through responsive customer service and transparent pricing practices. Multiple reviewers note the team provided quotes promptly, with at least one instance of a same-day quote being delivered after an evening consultation. The business handles water heater installations, including tankless conversions, and addresses plumbing emergencies such as leaks and pipe issues. Reviewers appreciate that the team explains discovered problems directly to customers and advises on next steps, including recommending specialized service providers when issues fall outside their scope.

Customer experiences highlight specific technicians and service scenarios. Reviewers name Mike and Aiden as team members who handled repairs, with one customer noting Mike explained problems visible during the service call and completed the work at a cost lower than initially quoted. Another reviewer described an emergency leak scenario where the team arrived within 30 minutes and resolved the immediate issue while directing the homeowner to a separate specialist for a related water softener problem. A separate reviewer mentioned the owner came out for an estimate on the same day it was requested, demonstrating flexible scheduling for new installation projects.