Ponce Heating & Cooling

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Claim This BusinessAbout Ponce Heating & Cooling
Ponce Heating & Cooling has earned a perfect 5.0-star rating from 23 client reviews, establishing themselves as Lake Station's most recommended furnace repair specialist. Eduardo Ponce leads the operation, bringing hands-on expertise to every service call. The company handles furnace repairs, AC replacements, and preventative maintenance for homeowners throughout the Lake Station community and surrounding Porter County neighborhoods.
What distinguishes Ponce Heating & Cooling is their commitment to transparent communication and code-compliant installations. Multiple reviewers credit Eduardo with identifying serious electrical hazards during system installs, catching reverse polarity issues and panel mistakes that could have created fire risks. Their work ethic stands out, customers repeatedly describe receiving detailed explanations of what needs fixing and why, with no pressure to authorize unnecessary repairs. The team responds to last-minute calls and emergency situations, including gas leak scare calls that brought rapid response.
Customer stories reveal the depth of service behind their reputation. When one homeowner faced a furnace capacitor failure during a cold snap,Eduardo arrived, diagnosed the issue immediately, and had the part replaced the same day. Another caller described calling with a suspected gas leak on short notice, and the crew came out right away to complete the job, earning the reviewer's pride in their hard work. Teresa Zendejas summed up years of experience with the company by noting Eduardo shows up in any weather, on time, with clean work and fair prices that keep her calling back for her rental properties.
What Customers Say
All 23 reviews award 5 stars, with Eduardo named in 7 of 8 detailed accounts as the knowledgeable technician homeowners trust. Five reviewers specifically mention emergency or same-day response, while multiple clients highlight the team's honesty about necessary repairs and fair pricing, a pattern that contrasts with common contractor complaints elsewhere.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Furnace Repair & Maintenance
Diagnostic services, capacitor replacement, cleaning, and part replacement for failing heating systems.
AC Replacement & Installation
New AC unit installation with code-compliant electrical setup and safety verification.
Emergency HVAC Service
Rapid response for furnace failures, gas leaks, and other heating or cooling emergencies.
System Inspection & Safety Audit
Thorough examination catching electrical hazards, reverse polarity issues, and code compliance problems.