Crawley Heating & Cooling

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About Crawley Heating & Cooling
Crawley Heating and Cooling has served Madison and Jefferson County, Indiana since 2003 as a family-run heating contractor. The business holds a 4.9-star rating across 237 customer reviews, reflecting nearly two decades of consistent service to residents in Madison, Lexington, and the surrounding southeastern Indiana communities. The company operates Monday through Friday from 7 AM to 5 PM, providing installation, repair, and maintenance for air conditioning and furnace systems.
What distinguishes Crawley from regional competitors is their designation as a Trane dealer, offering products the company describes as delivering the best performance and efficiency at exceptional value. Their SMART maintenance program (Seasonal Maintenance Agreement Rewards Team) provides annual preventative maintenance designed to keep systems running optimally and catch potential issues before they become costly repairs. This preventative approach reflects their no-pressure philosophy, emphasizing solutions that make sense for each homeowner's specific situation and budget.
Customer reviews consistently highlight specific technicians who handled varied scenarios. Reviewers credit Dylan with arriving early, walking customers through every step, and explaining system operations thoroughly. Jake received praise for maintaining a positive attitude while explaining work as it progressed. Multiple customers noted technicians arrived on scheduled time or slightly early, with one emergency repair customer specifically appreciating the quick response and transparent communication about costs before work began.
What Customers Say
All twelve sampled reviewers gave 5-star ratings, with nine specifically naming technicians Dylan, Jake, Jason, or Jeremy. Customers frequently mention timely arrival, thorough explanations of work performed, and fair pricing. Four reviews explicitly reference same-day or prompt service for repair needs.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| WednesdayToday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Air Conditioning Installation
Professional installation of Trane cooling systems designed for efficiency and long-term performance.
Furnace Installation
New furnace installation using Trane products known for reliability and energy efficiency.
AC Repair
Diagnosis and repair of air conditioning problems across all makes and models.
Furnace Repair
Heating system repair services including heat pump maintenance and component replacement.
Preventative Maintenance
Annual SMART maintenance program covering tune-ups, diagnostics, and system optimization.
Duct Cleaning
Professional duct work cleaning and sanitizing services to improve indoor air quality.
System Inspection
Thorough system checks ensuring proper operation and identifying potential issues.