Shephard Services, Inc.

Contractor
4.6(42 reviews)
120 Mulberry St, Mt Vernon, IN 47620
Shephard Services, Inc.

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About Shephard Services, Inc.

Shephard Services, Inc. has earned a 4.6-star rating across 42 customer reviews in Mt Vernon, Indiana. This contractor maintains 24-hour availability Monday through Saturday, providing around-the-clock service for residents throughout the region. Several reviewers mention the company handled urgent calls during extreme weather conditions, with one customer noting their AC failure was addressing within four hours on a day when interior temperatures reached 80 degrees. The business appears to serve Southern Indiana communities near Mt Vernon, with technicians arriving at homes within the same day for emergency repairs.

While specific brand partnerships are not detailed on their current website, customer reviews reveal hands-on expertise across multiple service categories. Technician Joe was noted for confirming arrival times, explaining work in progress, and accommodating a homeowner's pet during service calls. Another team member named John completed a 50-amp electrical installation for RV hook-up, a specialized task requiring knowledge of high-amp residential infrastructure. Multiple five-star reviews cite fair pricing and professional communication as distinguishing factors, though one reviewer expressed concern about undisclosed fees appearing on invoices.

Customer feedback highlights specific scenarios demonstrating this contractor's responsiveness. When Delayne Sitzman discovered their air conditioning failing to cool during a heat wave, Shephard Services dispatched a technician within four hours of the morning call. Benjamin Hueftle specifically mentioned Joe's willingness to describe each step of the repair process while working, and the technician's friendly demeanor despite a pet being present in the home. For homeowners preparing houses for sale, Leslie Day noted the company completed repair items quickly enough that buyers chose to waive reinspection, ing the quality of previous work.

What Customers Say

The 42 reviews generate a 4.6 average rating, with three reviewers naming specific technicians, Joe, John, and the team, praising their communication and skill. Four negative reviews cite customer service concerns rather than repair quality, with one explicitly calling the technician's work excellent but objecting to undisclosed charges. Same-day or four-hour response times appear in three positive reviews.

Working Hours

SundayClosed
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services & Details

Accessibility

Wheelchair accessible parking lot

Parking

On-site parking

Frequently Asked Questions