Coovert Heating and AC, Inc

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Claim This BusinessAbout Coovert Heating and AC, Inc
Coovert Heating and AC, Inc operates as a heating and cooling contractor serving Muncie along with surrounding communities in east central Indiana. The business holds a 3.8-star rating compiled from 21 customer reviews, and maintains standard weekday hours from 8 AM to 5 PM with weekend availability closed. According to their digital presence, the company has operated continuously since 1964, embedding nearly six decades of regional service experience within Delaware County and neighboring municipalities.
The contractor distinguishes itself through several measurable advantages: they function as an authorized Lennox dealer providing access to premium efficiency heating and cooling equipment, and they offer $79 seasonal tune-ups for both heating and air conditioning systems, a notably competitive rate for preventive maintenance. Their service palette extends into indoor air quality solutions including duct cleaning and filtration accessories designed to address dust, pollen, and microbial contaminants circulating through residential ductwork. All system replacements and new installations come with complimentary estimates, and financing options accommodate qualified homeowners facing unexpected equipment failures.
Customer experiences documented across reviews reveal nuanced service outcomes. William Westerhoff described receiving an honest second opinion on a heat pump that another company claimed required full replacement, Coovert technicians identified repairable issues, installed a new thermostat, and resolved the problem over multiple service calls. His system subsequently performed optimally for seven months with reduced electricity consumption. Conversely, Jennifer Gardner reported a post-tune-up scenario where the AC unit was found non-operational upon her return home, and despite the earlier service visit, a diagnostic fee was assessed. Eric Refitt cited delayed communication exceeding five days to receive a written estimate following an initial technician consultation.
What Customers Say
Positive feedback consistently references diagnostic accuracy and honest assessments that save homeowners from unnecessary equipment purchases, while criticism centers on billing disputes and communication delays following service appointments. Three of three negative reviews explicitly mention cost-related conflicts, whereas satisfied customers highlight the technicians' willingness to provide second opinions and explain repair versus replacement considerations.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Furnace Repair and Installation
Complete furnace diagnostics, repair, replacement, and new system installation using Lennox equipment with available financing for qualified purchasers.
Air Conditioning Services
AC tune-ups, repair, and new cooling system installation featuring Lennox air conditioners with financingoptions for qualifying homeowners.
Heat Pump Services
Heat pump maintenance, repair, and installation including ductless mini-split systems for zoned comfort solutions.
Annual Maintenance Plans
Yearly maintenance agreements covering scheduled inspections, filter changes, and priority scheduling for enrolled clients.
Indoor Air Quality Solutions
Duct cleaning services and filtration accessory installation targetingdust, pollen, mold spores, and bio-contaminant removal.