Jake's Heating, Air & Plumbing
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Claim This BusinessAbout Jake's Heating, Air & Plumbing
Jake's Heating, Air & Plumbing operates as a full-spectrum residential climate and plumbing contractor serving New Palestine, Indiana. The business maintains a 4.9-star average across 73 customer reviews, reflecting consistent service quality over a substantial tenure. According to their website, they have served the local community since 2006, building reputation through both traditional HVAC installations and plumbing repairs. The company offers 24-hour availability across all seven days, enabling same-day response for emergency calls involving heating failures, air conditioning breakdowns, or plumbing disasters that demand immediate technician dispatch. Their service menu spans air conditioning systems, heating equipment including furnaces and heat pumps, plus comprehensive plumbing solutions ranging from fixture repairs to water heater installations and water treatment systems.
The company sets itself apart through several distinguishing operational elements visible on their website. They maintain a New System Worry-Free Guarantee that appears to cover workmanship on new installations. Their online service menu includes geothermal system expertise, which represents a specialized niche less common among standard residential HVAC contractors. The website references financing options and promotional offers for HVAC, plumbing, and water heater services, suggesting flexible payment pathways for major equipment purchases. Their blog section includes DIY maintenance guidance covering frozen pipe prevention, garbage disposal care, and leak detection, demonstrating customer education as part of their service approach.
Customer reviews highlight specific technicians who managed memorable service scenarios. Reviewer Lance Decker praised Austin, describing the tech as skilled, detail-oriented, and thorough while noting service writer John handled the professionally. Katie Layman's multi-year relationship with the company encompassed seasonal equipment servicing alongside new furnace and AC unit installations, with the company offering solutions without aggressive upselling. Jason Runyon specifically named technician Josh, praising his outstanding work on an installation that required flexibility to meet the homeowner's needs. A single negative review from Chris Burke cited frustration with messaging delays and chatbot interaction, representing the solitary deviation from otherwise five-star experiences.
What Customers Say
Seventy-three reviews yield a 4.9 average, with twelve named technician experiences documented across both positive and negative accounts. Positive narratives emphasize same-day responsiveness and explanatory communication; the sole critical review references communication hurdles during estimate rather than service execution.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostics, refrigerant service, component replacement, and seasonal tune-ups for cooling systems.
Heating System Service
Furnace and heat pump repair, replacement, installation, and preventive maintenance.
Plumbing Repairs
Leak detection, faucet service, toilet repairs, garbage disposal, and sump pump work.
Water Heater Services
Tank and tankless water heater installation, repair, and replacement.
Drain & Sewer Cleaning
Hydrojetting services and drain cleaning for blocked or slow drainage lines.
Water Treatment
Reverse osmosis systems, filtration, purification, and water softening installations.