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About Cooley's Inc
Cooley's Heating & Air is a family-owned HVAC contractor based in Salem, Indiana, with a 4.8-star rating drawn from 67 customer reviews. The company serves Washington County and extends its expertise to nearby communities including Corydon, Scottsburg, and Paoli. Operating from 1301 West Mulberry Street, Cooley's handles heating and cooling sales, service, installations, repairs, and maintenance for both residential and light commercial properties.
As a Mitsubishi Diamond Dealer, Cooley's offers access to premium variable-speed heat pump systems that many competitors cannot provide. The company also facilitates energy provider rebates, helping homeowners offset installation costs through available utility incentive programs. Their payment options aim to make system purchases and repairs more accessible, while their air quality services address indoor environmental concerns beyond basic temperature control.
Customer testimonials highlight specific positive experiences with Cooley's team members. A reviewer named Rex W. described working with the company to obtain a Mitsubishi system after a referral from Mitsubishi, noting the residential consultation process. Another customer, Marlene T., mentioned a unit installed eight years prior with two subsequent service calls for basement placement and a capacitor issue, describing the technicians as prompt, professional, and affordable. A reviewer named Christine Thayer described a multi-project scope including furnace installation, vanity lighting, and kitchen faucet work performed by a team including technicians she named.
What Customers Say
Four of five detailed reviews mention specific technicians by name, with three reviewers highlighting prompt same-day or quick turnaround service. Positive feedback consistently references professional demeanor and affordability, while one negative review describes a property damage dispute that was not resolved to the reviewer's satisfaction.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
HVAC Sales & Installation
New heating and cooling system sales and professional installation for residential and light commercial properties, including Mitsubishi ductless and ducted systems.
HVAC Repairs
Diagnostic and repair services for heating and cooling systems, addressing issues such as capacitor failures, refrigerant leaks, and component malfunctions.
Preventative Maintenance Plans
Scheduled maintenance agreements designed to maintain system efficiency, prevent premature failures, and extend equipment operational life.
Air Quality Services
Indoor air quality assessments and solutions addressing ventilation, filtration, and environmental concerns within the home.
System Consultations & Assessments
Professional evaluations of existing systems and new system recommendations, including residential visits to ensure proper system sizing and selection.