Johnson Controls South Bend Branch Office

HVAC contractor
2.1(7 reviews)
4312 Technology Dr, South Bend, IN 46628
Johnson Controls South Bend Branch Office

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About Johnson Controls South Bend Branch Office

Johnson Controls South Bend Branch Office operates as a building technologies contractor serving northern Indiana from its South Bend headquarters. The location has earned a 2.1-star rating across 7 client reviews, placing it below average for the regional market. While specific licensing details and founding documentation remain unavailable through public records, the Branch maintains an active presence serving the South Bend metropolitan area and extends service reach to neighboring communities including Mishawaka, Elkhart, and the broader St. Joseph County region.

This contractor offers integrated building solutions spanning security systems, climate control, and facility management technology , a positioning that distinguishes it from single-trade HVAC specialists. The company provides commercial-grade video surveillance installation, access control systems, and related infrastructure for both business and residential clients. However, prospective customers should note that recent reviews indicate inconsistencies between quoted specifications and delivered performance, alongside communication challenges during post-installation support.

Customer interactions documented in recent reviews reveal specific service concerns worth examining. One client at a local facility detailed a $20,000 security camera installation that failed to meet agreed-upon specifications , including video retention periods shorter than promised and recording gaps during actual incidents. The review references direct communication attempts with local Manager Tony D Scherer and notes that inspection diagnostic fees were quoted at $800 plus additional costs. These account-level experiences suggest that clients may benefit from detailed written scope clarification before work begins and explicit documentation of all performance guarantees.

What Customers Say

2 of 7 reviewers explicitly describe installation quality concerns, with one detailed account citing improper mounting methods and technical competency gaps. All three visible reviews carry 1-star ratings, with negative sentiment centered on communication delays, unmet specifications, and additional cost demands. No positive reviews counter the documented concerns.

Services

Security Camera System Installation

Commercial-gradevideo surveillance deployment including camera mounting, network configuration, and system integration.

Video Retention Solutions

Storage systems configured for specified recording periods, though documented cases show retention shortfalls.

Access Control Systems

Building entry management and credential-based access infrastructure for commercial facilities.

Remote Monitoring Setup

Mobile application configuration enabling remote live viewing, though one client reported having to self-set up the app.

System Troubleshooting & Diagnostics

Technical inspection services, though current reviews indicate high diagnostic fees.

Frequently Asked Questions