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About The Boys Heating Cooling Plumbing Electric
The Boys Heating Cooling Plumbing Electric serves residential and light commercial clients across South Bend and surrounding northern Indiana communities. The family-rooted operation fields a multi-trade team capable of handling heating, cooling, plumbing, and electrical needs under a single service call, reducing the coordination burden for homeowners managing older properties with integrated systems. With 14 verified client reviews contributing to a 4.4-star average, the contractor has established a local track record spanning multiple years in the region.
Customer feedback consistently highlights the team's responsiveness during urgent situations and their willingness to see repairs through to completion. Technicians Mike and Derek have been specifically named for arriving promptly during emergency calls and maintaining transparent communication about diagnostic findings and pricing before proceeding with work. A separate review credits Cameron and Tyler with resolving plumbing problems that previous contractors left unresolved, suggesting depth of expertise beyond basic service calls. The company operates without published standard hours, which may require scheduling flexibility for some clients.
Negative reviews cite surprise emergency upcharges not discussed before work began and delayed follow-up on initial service requests. One reviewer documented a seven-hour gap between morning contact and afternoon arrival, while another flagged an unbudgeted fee added to the final invoice. These comments suggest potential variability in dispatch responsiveness and pricing communication that prospective clients may wish to clarify when scheduling.
What Customers Say
Three of four detailed reviews praise the technicians for showing up during emergencies and completing work thoroughly without leaving messes behind. Positive reviewers specifically name Mike, Derek, Cameron, and Tyler as the individuals they worked with. Critical reviews focus on billing practices, specifically emergency fees not disclosed upfront and delayed arrival times, while acknowledging the owner's willingness to discuss concerns directly.
Services
Heating Repair & furnace replacement
Diagnoses and repairs furnace failures, heat pump malfunctions, andsystem replacements for older homes.
Cooling & AC maintenance
Air conditioning tune-ups, refrigerant service, and new equipment installations for residential systems.
Plumbing diagnostics & repair
Drain cleaning, leak detection, water heater service, and remediation of prior contractor blunders.
Electrical panel & wiring service
Panel upgrades, circuit troubleshooting, and safe wiring replacements for aging electrical infrastructure.
Emergency same-day service
Urgent calls receive priority dispatch; technicians arrive promptly to diagnose and repair system failures.