Paitson Bros. Heating & Air Conditioning

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Claim This BusinessAbout Paitson Bros. Heating & Air Conditioning
Paitson Bros. Heating & Air Conditioning maintains a 4.9-star rating across 634 customer reviews in Terre Haute, Indiana, serving the broader Wabash Valley region including surrounding communities in Vigo County and beyond. The company operates as a single-family business and holds the distinction of being the valley's oldest and most experienced heating and cooling provider, having continuously served the community for multiple generations. Their team combines professional advisors with NATE-certified technicians to deliver turn-key solutions in both residential and commercial heating and air conditioning systems.
The contractor distinguishes itself through several specific offerings: as a Lennox dealer providing new system installations with access to applicable energy company rebates and federal tax credits; dual-fuel heat pump replacements for homeowners seeking year-round efficiency; whole-home generator and solar installation options for energy independence; and comprehensive maintenance agreements that cover both residential and commercial equipment. Their 24-hour availability ensures emergency response capability, and the company maintains in-house financing options for equipment purchases and installations.
Customer reviews highlight two technicians who demonstrated exceptional responsiveness during critical situations. Reviewer Audri Hulette recounted how Paitson responded when her family's furnace failed during the coldest night of the year with two toddlers in the home, moving quickly to restore heat. Technician Dawson arrived at reviewer Ralph Lewis property when indoor temperatures had dropped to 59 degrees, promptly restoring warmth for a household where a spouse's medical condition made cold exposure particularly dangerous. Both reviewers emphasized the technicians' communication skills and genuine care for customer welfare.
What Customers Say
All seven sampled reviewers awarded five-star ratings, with three specifically naming technicians Colin Bennett, Dawson, and Ethan R. Responses described as both efficient and communicative appeared in four reviews, while two reviews referenced emergency or same-day urgency situations.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Heating & AC New Installation
Complete system design and professional installation of new heating and cooling equipment including heat pumps and conventional systems.
Heat Pump Replacement
Dual fuel and air-source heat pump options with guidance on energy rebates, tax credits, and optimal system selection.
Repair Services
Diagnostic services and repairs for malfunctioning heating and cooling equipment, available 24 hours daily.
Residential Maintenance Agreements
Seasonal tune-ups and priority scheduling for ongoing system health and efficiency.
Commercial HVAC Services
Installation and maintenance solutions tailored for business and commercial building systems.
Ductless Mini-Splits
Zoned heating and cooling installation for additions, garages, or specific areas without ductwork.
Whole Home Generators
Standby generator installation providing automatic backup power during outages.
Solar Installations
Photovoltaic systems offering renewable energy generation for residential applications.