Waldorf Riley Heating Cooling Plumbing

Waldorf Riley Heating Cooling Plumbing serves Arkansas City, Kansas and the surrounding Cowley County region with a 4.7-star average across 92 verified client reviews. This full-service HVAC contractor handles residential and light commercial projects, offering heating system installation, cooling equipment replacement, and plumbing services. The company maintains standard weekday hours from 8 AM to 5 PM, with shortened Friday hours until 4 PM.

This contractor operates as a Lennox dealer and services Rheem equipment, giving customers access to major national brands for heat pumps, air handlers, furnaces, and air conditioning systems. Reviewers consistently mention same-day service availability for urgent repairs, with one technician arriving at a facility within two hours of the call. The company appears to prioritize completing installations before seasonal temperature shifts arrive, with multiple reviewers noting the team ensured their heating was functional before cold weather set in.

Customer reviews name several team members who handled distinct scenarios. Luke, identified as a technician, performed same-day AC repairs and arrived early to an assisted living facility to restore cooling in under an hour. For a heat pump installation, reviewers mentioned Andy, Trey, Caleb, and Cole as the installation crew, with Chad handling the quote, Kiley managing scheduling, and Jess making a personal stop during transit to check on progress. Another reviewer described Trey and Drew completing a furnace and air conditioner replacement with polite professionalism.