Service HQ

Service HQ operates from Augusta, Kansas and has built a strong reputation across the greater Wichita area, serving homeowners in communities including Derby, Andover, and Mulvane. The company combines HVAC installation, repair, and maintenance with plumbing services and attic insulation, maintaining an average rating of 4.9 stars across 568 verified Google reviews. Extended weekday hours from 8 AM to 10 PM and weekend availability ensure that service calls are scheduled at times that work around a homeowner's daily routine.

What sets this contractor apart is a brand partnership with Owens Corning for attic insulation, a global manufacturer with over 75 years of industry leadership. Service HQ also offers financing through trusted lenders, a practical option when a furnace or water heater fails outside of a scheduled budget. Customers note that technicians arrive with booties over their shoes, present detailed photo documentation of problems found, and provide thorough briefings on any repairs needed before any work begins. A 10% discount for seniors and military personnel applies to most service calls.

Reviewers consistently name specific technicians who delivered exceptional service. During a summer heat wave when temperatures hit 100 degrees, technician Steve Solis arrived the same morning a customer called at 8 AM, diagnosed the problem quickly, and completed the repair in a single visit at a fair price. When one reviewer lost all heat during an overnight temperature dip to 19 degrees, a multi-day response team including Steve Solis, General Manager Casey, and installer Pepper worked consecutive days to diagnose, install a new furnace, and redo the exhaust flu, cleaning up thoroughly and explaining each step along the way.