Swafford Heating and Cooling

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About Swafford Heating and Cooling
Swafford Heating and Cooling serves Chanute and the surrounding Southeast Kansas community with heating and cooling repair, installation, and maintenance. The company holds a 5.0-star rating across 8 customer reviews, reflecting consistent service quality in a region where reliable HVAC support can mean the difference between comfort and crisis during humid Kansas summers and unexpected winter cold snaps. Their service fleet handles air conditioning, furnace, heat pump, thermostat, and ductwork systems, addressing refrigerant issues that commonly plague aging residential equipment in this climate.
What distinguishes Swafford from regional competitors is their commitment to transparent pricing and workforce development. Multiple reviewers specifically mention receiving upfront cost explanations before work begins, with one customer noting Swafford offered the best price among several Southeast Kansas companies while maintaining professional communication throughout the entire process. The company trains apprentices, giving hands-on experience to students pursuing HVAC careers, a practice that benefits both emerging technicians and homeowners who appreciate working with motivated, supervised service professionals.
Customer reviews highlight specific positive experiences, including a technician who arrived early for a scheduled appointment, diagnosed the issue within 15 minutes, and completed repairs that same afternoon. Another reviewer appreciated Swafford's flexibility when coordinating around a home sale, a level of accommodation that larger out-of-town operations often cannot match. One reviewer specifically called out the team's knowledge and honest approach to recommending needed repairs without overselling unnecessary work.
What Customers Say
All six reviewed customers awarded 5 stars, with three reviewers specifically praising the company's transparent pricing and upfront cost communication. Two reviewers noted the team's professionalism during scheduling and repair work, while one highlighted same-day diagnostic speed during a summer heat wave when the technician arrived early and completed repairs within the appointment window.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 10 AM–4 PM |
Services
Air Conditioning Repair
Diagnostic and repair services for AC systems not cooling, including refrigerant leak detection and component replacement.
Furnace Repair
Heating system repair addressing ignition issues, blower failures, and thermostat communication problems.
Heat Pump Installation & Repair
Heat pump system installation, maintenance, and repair for year-round heating and cooling.
Thermostat Service
Thermostat installation, programming, and troubleshooting to ensure proper system communication.
Ductwork Repair
Duct inspection and repair for air flow restrictions and leakage issues affecting system efficiency.
Refrigerant System Service
Handling refrigerant leaks, recharging, and compliance with EPA regulations for refrigerant handling.