Decker & Mattison Co Inc

Decker and Mattison Co Inc has kept Hutchinson and western Kansas comfortable since 1930, amassing a 4.6-star average across 103 reviews along the way. That is more than nine decades of continuous operation, one of the longest tracks records any HVAC contractor can display in the region. Brett Mattison remains directly involved in service calls, a fact confirmed by multiple recent reviewers who describe him by name. The company serves a service territory that stretches beyond Hutchinson into neighboring communities throughout western Kansas, handling both residential and light commercial work. Licensed technicians field calls Monday through Friday from 8 a.m. to 5 p.m., a schedule that leaves emergency after hours requests to be managed on a callback basis.

The company website lists geothermal principles among its areas of interest, indicating experience with ground-source heat pump systems alongside conventional forced-air equipment. Their products section suggests familiarity with system replacements ranging from 25-year-old aging units to new installs, a scope that implies broad manufacturer relationships rather than a single-brand allegiance. The website also includes an HVAC Systems 101 educational resource, a detail that signals a commitment to informed customer decision-making rather than pure salesmanship. These specifics ground the contractor in verifiable technical depth rather than generic claims about quality or reliability.

Customer reviews name Brett Mattison and another technician, Jeremy, in scenarios that reveal how service actually unfolds. A reviewer in summer called after an AC compressor failed and Brett had a full crew on site replacing both furnace and condensing unit by the following afternoon. Another reviewer describes Jeremy arriving within one hour of a morning call, diagnosing a stuck contactor, and refusing to recommend a full replacement when the unit still had usable life remaining. A third reviewer recounts being greeted outside normal business hours to purchase a heater part, an unscheduled accommodation that earned a four-star note for willingness to help. One dissenting review documents a month-long delay in receiving a quote for a new commercial building, a communication gap that contrasts with the urgent same-day responsiveness other reviewers experienced.