Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessLuna Heating and Cooling has earned a 4.9-star rating across 174 reviews in Kansas City, Kansas, establishing itself as a trusted residential HVAC contractor throughout the metro area. The company maintains round-the-clock availability, meaning homeowners can reach them any day of the week for heating and cooling emergencies. Several reviewers discovered Luna at the Jackson County Home Show, where they met estimator Jamie Shewmaker before scheduling their projects. The team services Kansas City proper and surrounding communities in the metro, handling everything from routine AC tune-ups to complete furnace and heat pump replacements.
What distinguishes Luna Heating and Cooling is their commitment to transparent pricing and thorough communication. VP Steve Gill is frequently mentioned by name for walking customers through estimates and ensuring they understood every line item. Reviewers consistently note that Luna provided competitive pricing compared to other contractors they contacted. The company handles full system replacements, including high-efficiency AC units and heat pumps, with their crew managing old equipment removal and disposal. Multiple customers praised the cleanup process, with crews hauling away all debris after installation.
Customer stories reveal the personal attention behind Luna's service. For Lance H., lead technician Julio Perez solved a critical issue: despite the thermostat on the estimate not matching what was installed, Julio personally ensured the system would turn on. James Self's review describes installers Manny and Khalil as family men who worked hard, educated him on the system, and treated his children with respect. When his furnace cracked the heat exchanger, Luna completed a full inside-and-out replacement that other companies had quoted as just a furnace job. The technicians Macon, Logan, and Julio have earned repeat mentions across multiple five-star reviews.
All three sampled reviewers award 5 stars, with each naming specific technicians: Julio Perez appears in two reviews as lead installer who solved critical problems, while Manny, Khalil, Macon, and Logan handle respectful, thorough installations. VP Steve Gill earns praise for best pricing and next-day availability.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete furnace removal and installation including high-efficiency models, with old equipment haul-away included.
Cooling system replacement using high-efficiency AC units and heat pumps, with professional installation.
Round-the-clock availability for heating and cooling emergencies, every day of the week.
Preventive maintenance and tune-ups to extend equipment life and maintain efficiency.
System upgrades and recommendations for improving home air quality during installation.
Diagnostic services and repairs for furnaces, AC units, and heat pumps.
Full debris removal and site cleanup after installation, no leftover materials.
Flexible financial options available; estimator Jamie helped homeowners understand payment plans.