KB Complete Plumbing, Heating, Cooling & Electrical Inc.

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Claim This BusinessAbout KB Complete Plumbing, Heating, Cooling & Electrical Inc.
KB Complete Plumbing, Heating, Cooling & Electrical Inc. maintains a 5.0-star rating across 265 client reviews in Lawrence, Kansas. This full-spectrum contractor handles air conditioning, heating, plumbing, and electrical work under one roof, eliminating the need for homeowners to coordinate multiple specialists. The company operates around the clock every day of the week, a critical detail for residents facing sudden system failures during Kansas temperature extremes. Whether a cooling system quits during a July heat wave or a water heater fails on a holiday evening, homeowners reach the same phone line to request same-day service. The breadth oftrade capabilities means a single service call can address compounding issues, such as an electrical panel upgrade needed before installing a new heat pump or plumbing repairs discovered during a heating system diagnosis.
Without access to brand partnerships or specialized certifications from the company website, the clearest differentiator lies in the consistency of technician quality reflected across the review corpus. Multiple clients specifically name the professional who arrived at their door, describing encounters with individuals who explained options without pressure, answered questions thoroughly, and treated the homeowner's budget as a factor in decision-making rather than an obstacle to overcome. The review language suggests technicians operate with significant autonomy to diagnose problems accurately on the first visit rather than returning repeatedly for issues a more thorough initial assessment would have caught.
Reviewers describe concrete scenarios that illustrate responsiveness and diagnostic skill. Ruth Keaton notes her heat stopped working in the afternoon and KB Complete scheduled her the same day, with technician Brady arriving promptly and presenting options including a future service plan that could save money long-term. Danielle Tyler describes Phillip Norris spending considerable time walking her through a plumbing inspection, explaining pipe routing, locating the main water shut-off, and answering numerous questions until she felt confident understanding her own system. Bryant Baencht mentions Joe and Rick identifying two separate plumbing problems during a single visit and fixing both efficiently.
What Customers Say
Five distinct technicians receive direct praise across five reviews: Joe, Rick, Brady, Kaden, and Phillip Norris. Positive reviews cite diagnostic accuracy, transparent option presentation, and same-day responsiveness, while a single three-star review acknowledges a skilled technician but objects to pricing on full system replacements, noting a competitor quote forty percent lower for equipment.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Cooling system diagnostics, component repair, seasonal tune-ups, and filter replacement for central air systems.
Heating Repair & Replacement
Furnace and heat pump service including same-day emergency repairs during cold weather.
Plumbing Repair & Inspection
Leak detection, pipe repair, water heater service, fixture installation, and comprehensive inspections.
Electrical Service
Panel upgrades, wiring, circuit additions, and electrical safety assessments.
System Installation
Full HVAC system installation, equipment replacement, and load-calculation-based sizing for new equipment.