On Time Plumbing, Heating, Cooling & Electric

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About On Time Plumbing, Heating, Cooling & Electric
On Time Plumbing, Heating, Cooling & Electric maintains a 4.8-star average across 153 customer reviews, reflecting consistent service quality in Newton and surrounding Kansas communities. Serving Harvey County since 2004, the company provides plumbing, heating, cooling, and electrical work through technicians who arrive at scheduled times with upfront pricing. Their 24/7 emergency availability covers Newton, Wichita, Lenexa, Kansas City, and Enid, ensuring homeowners can reach qualified help regardless of when equipment failures occur.
What distinguishes this contractor is their commitment to transparent communication throughout every job. Technicians text appointment reminders and share ETA updates so homeowners know exactly when to expect arrival. Before beginning work, technicians explain what repairs are needed and present options, sending estimates within the hour for additional discoveries. This approach eliminates the mystery that often accompanies service calls, replacing it with documented pricing the customer approves before parts are ordered or labor begins.
Reviewers repeatedly highlight specific technicians who exceeded expectations during stressful situations. When Debbie Willis needed two outdoor faucets repaired, Justin arrived the same afternoon to provide a quote, completed the work that Friday, and documented the repairs with photos. Carron H described Tim as knowledgeable who explained heating issues like conducting a class, answering every question without rushing. Allison Jantz noted Jeremy ensured all details were clear before starting her plumbing work, confirming the process remained efficient from first call through completion.
What Customers Say
All 153 reviews carry 5-star ratings, with customers consistently praising same-day scheduling, technician professionalism, and upfront pricing. Six reviewers specifically named individual technicians (Justin, Donte, Willie, Tim, Jeremy) and described their communication style and diagnostic approach.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Prompt service for all AC system types including tune-ups that identify potential issues before summer heat arrives.
AC Installation & Replacement
Professional installation of new cooling equipment with help selecting the right unit for your home's size and needs.
Heating Repair & Maintenance
Skilled heating repair with 24-hour emergency availability and guaranteed customer satisfaction on every job.
Furnace Installation
Furnace replacement using high-efficiency options from leading manufacturers to reduce utility costs.
Plumbing Repairs & Emergency Service
24-hour emergency plumbing for clogs, leaks, water heaters, and remodeling projects with upfront pricing.
Drain & Sewer Services
Drain cleaning, sewer line repair, trenchless options, and video camera inspections to diagnose hidden problems.
Electrical Panel & Wiring
Panel upgrades, generator installation, wiring, lighting, and EV charging station setup for residential properties.