Arrow Cold Control

Arrow Cold Control has been supplying parts and equipment to homeowners and contractors across the Kansas City metro for 50 years, operating from two locations at 28 N. 10th Street in Kansas City, KS and 9101 Cody in Overland Park, KS. With 85 verified customer reviews generating a 4.6-star average rating, the business has built a reputation as a go-to source for appliance parts, HVAC components, and maintenance supplies. The Overland Park location at 9101 Cody welcomes customers Monday through Friday from 8 AM to 5:30 PM and Saturdays from 9 AM to 1 PM, while the Kansas City store handles calls at (913) 371-4677 with a toll-free line at 1-800-255-0289.

What distinguishes Arrow Cold Control from typical big-box retailers is their extensive inventory of parts for all major appliance and HVAC brands, including furnace and air conditioning equipment. The business operates as both a retail storefront and a contractor supply source, carrying full lines of maintenance supplies and equipment that other shops often must special-order. Their 50-year track record in the region reflects consistent availability of hard-to-find components, something multiple reviewers specifically mention when describing why they return.

Reviewers repeatedly highlight specific employees who went above and beyond. Jimmie found the store open on a snowy Saturday with a stove part at a lower price than his usual supplier. Tyler Box praised the "huge variety of parts" including a gas oven component another store could not source, calling the staff "super knowledgeable and friendly." Mike Amos appreciated being able to ask questions in person rather than navigating online orders, noting the easy return process if a part didn't fit. Jaron Bagsby simply called the staff "great" and said they "will help you with any parts issues." One reviewer did note a limitation: the 30-day return window caught a customer off-guard at 41 days.