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Claim This BusinessDick Ray Master Plumber Heating and Cooling has served the Overland Park area for decades, building a reputation on reliable plumbing and HVAC work backed by thousands of satisfied customers. With 1,473 reviews earning a 4.8-star average, the company operates seven days a week from 8 AM to 5 PM, answering calls from homeowners across Johnson County including Leawood, Olathe, and Shawnee. The business handles both residential plumbing repairs and heating and cooling systems, making it a practical option for homeowners who prefer a single trusted contractor for multiple home systems.
What distinguishes Dick Ray from neighboring contractors is their commitment to honest assessments without aggressive upselling. Multiple reviewers specifically praise technicians who explained potential future repairs and associated costs without pressuring immediate decisions. The company appears to prioritize long-term relationships over quick wins, with customers noting they received clear guidance on equipment operation and efficiency improvements tailored to Kansas weather fluctuations.
Homeowners who've called Dick Ray during challenging situations highlight specific technicians who delivered exceptional service. Dornell arrived early for a humidifier diagnostic, patiently explaining how the system should adapt to the region's variable temperatures. Dan performed a comprehensive furnace tune-up, walking the customer through every step while offering maintenance tips. Kyle handled both toilet installation and ice maker repairs, with one reviewer specifically recommending homeowners request him by name. These named experiences represent the consistent quality driving the company's strong local standing.
1,473 reviews yield a 4.8-star rating, with technicians named in positive feedback appearing across multiple distinct service calls. Customers frequently mention honest assessments and refusal to oversell unnecessary products.
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Diagnostic and repair services for common residential plumbing issues including leaks, clogs, and fixture problems.
Complete toilet replacement services from assessment through installation, handled by experienced technicians.
Water line repairs and connections for refrigerator ice makers and other household appliances.
Comprehensive heating system inspections, tune-ups, and performance optimization services.
Diagnostic and repair services for whole-home humidifiers, with guidance on operation through seasonal changes.
HVAC maintenance and repair addressing both heating and cooling systems for residential properties.