Brown Heating & Cooling
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About Brown Heating & Cooling
Brown Heating & Cooling operates as an air conditioning contractor in Parsons, Kansas, earning a 4.3-star rating across 14 customer reviews. The business maintains standard weekday availability with Saturday and Sunday off, providing service calls from early morning through evening hours on most business days. Residents seeking HVAC assistance in the Parsons area can reach the team at (620) 421-0296 during posted service hours.
Reviewers consistently highlight the team's responsiveness and technical skill, with multiple customers noting same-day arrival during urgent situations. The positive feedback emphasizes practical repair knowledge and the ability to source needed parts quickly, suggesting reliable diagnostic capabilities for common residential cooling and heating system failures.
Customer accounts reference a technician named Troy who handled several specific scenarios: a same-day winter heating repair, a quick turnaround on a central heat failure that prepared a home for cold weather, and a heat wave response that restored cooler temperatures to a home. Another reviewer described Troy as pleasant and courteous during phone discussions. Several customers specifically mentioned parts being in stock and immediate availability, avoiding the frustration of waiting for ordered components.
What Customers Say
Six of eight reviewers awarded five stars, praising same-day service, parts availability, and technician Troy's knowledge. One three-star review noted courteous phone interaction without addressing service quality. The single one-star review cited an $80 diagnostic charge and incomplete repair as concerns, while positive reviews emphasized quick response times and functional repairs.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| Thursday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | Closed |
Services
AC Repair
Diagnosis and repair of cooling system malfunctions, with reviewers noting same-day response during heat emergencies.
Heating Repair
Winter heating system repairs including central heat restoration, with multiple same-day service accounts.
Parts Replacement
In-stock replacement parts for common HVAC repairs, avoiding extended wait times for ordered components.
System Maintenance
Preventive maintenance services keeping residential systems operational across seasonal changes.
Diagnostic Services
System evaluation visits, though one reviewer noted an $80 diagnostic fee applies to service calls.