Benjamin Franklin Plumbing of Wichita
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About Benjamin Franklin Plumbing of Wichita
Benjamin Franklin Plumbing of Wichita holds a 4.8-star rating from 3,007 reviews, operating around the clock every day of the year from its Kansas base. Forbes named it the Top Ranked Plumbing Company of 2024, a distinction that reflects both scale and consistency across thousands of service calls. The company deploys technicians across Wichita and the surrounding Sedgwick County area, handling everything from routine fixture swaps to pressurized sewer lines that demand immediate attention. Homeowners searching for a plumber in this region can rely on a single firm with verified volume and a documented track record rather than guessing based on a handful of online mentions.
What separates this outfit from dozens of competitors is the combination of trenchless pipe-relining capability and a same-day emergency response window that never closes. When a collapsed sewer line runs beneath a fence, mature trees, and overhead utility easements, the crew can thread a replacement pipe through the old conduit without excavating a trench across the entire yard. That method saves landscape and concrete while completing the repair in a single visit. The company also carries full commercial plumbing certification, meaning business property managers in Wichita industrial corridors can engage the same team they trust for their residence.
Ryder Hewitt illustrates the standard of responsiveness that generates five-star reviews: James called on a Friday afternoon when his water heater failed, and Hewitt had the old unit out and a new one fired up before end of business the same day. Ryan L. arrived on time, organized, and productive when Gene needed multiple repairs and drain unclogging in a single visit, completing the work as scheduled. Ryan Emmons received a quote from Hewitt before 8 a.m. on a large sewer job, and the crew finished the after-hours trenchless pull so rain would not flood the open excavation. These are the specific moments that populate the review record behind the 4.8-star average.
What Customers Say
Four of five publicly posted reviews explicitly mention same-day arrival or completion, and three of those four cite a technician by name: Ryder Hewitt, Ryan L., or Ryan. The sole low rating from Emmanuel Juarez flags a cosmetic cleanup issue rather than a functional failure, indicating the core repair work holds up while attention to finishing details occasionally varies by crew.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing
Round-the-clock response for burst pipes, sewage backups, and other urgent failures, with same-day arrival available seven days a week.
Water Heater Installation & Repair
Replacement and repair of gas and electric water heaters, including same-day swap when an existing unit fails during off-hours.
Sewer Line Repair & Trenchless Replacement
Traditional excavation and pipe-burst trenchless relining for collapsed or deteriorated sewer mains, minimizing landscape disruption.
Drain Cleaning & Hydrojetting
High-pressure water jetting clears severe blockages and root intrusion; routine drain cleaning prevents recurring backups.
Leak Detection & Slab Leak Repair
Electronic detection locates hidden leaks behind walls or under concrete slabs, followed by targeted pipe repair.
Boiler Installation & Repair
Gas-fired boiler new installs and repair services for Wichita-area homes that rely on hydronic heating.
Gas Line Installation
Licensed gas piping work for appliance hookups, water heaters, and heating equipment, meeting local code requirements.
Garbage Disposal & Faucet Service
Installation and repair of food waste disposals and kitchen or lavatory faucets, covering both new construction and replacements.