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Claim This BusinessCarrier Enterprise operates as a heating equipment supplier in Wichita, Kansas, serving south-central Kansas communities including Derby, Andover, and the broader Sedgwick County region. With an established presence in the area, the business holds a 3.2-star rating derived from 11 customer reviews, reflecting mixed experiences among both residential homeowners and commercial contractors who have interacted with the counter team. The location maintains standard weekday hours from 7:30 AM to 4 PM, Monday through Friday, closed on weekends.
As a Carrier-branded enterprise location, the business stocks genuine Carrier replacement parts and equipment for heating systems. Customer feedback indicates the parts department can fulfill quick-turnaround requests, with one reviewer noting successfulsame-day part procurement. The supplier also serves commercial contractor accounts, though reviewer experiences in this segment vary significantly, with some commercial clients reporting challenges in quote responsiveness and communication.
Customer reviews reference specific positive interactions, including a reviewer who rebuilt their relationship with the business after an initial challenging period, noting improved call-back reliability and knowledgeable counter staff. Another residential customer reported a straightforward resolution to an equipment question with helpful service. However, the review profile also includes dissatisfied commercial contractors citing extended wait times for phone responses and quote follow-through, suggesting operational inconsistencies that prospective clients should consider when planning projects.
Three of eight reviewers awarded 5 stars, praising quick parts availability and improved call-back responsiveness. Four reviewers gave 1-star ratings, with recurring complaints about phone wait times exceeding 30 minutes and unresponsive quote follow-up. The three positive reviews mention knowledgeable counter staff, contrasting with negative reviews referencing inexperienced counter personnel.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Carrier heating systems and equipment available for purchase, catering to both residential and commercial clients.
Replacement parts for Carrier heating equipment stocked on-site for quick procurement, with some reviewers noting same-day part availability.
Wholesale accounts for licensed commercial contractors requiring ongoing heating equipment supply.
Walk-in and phone counter service for parts inquiries, diagnostics questions, and equipment guidance.
Assistance for homeowners with heating system questions, parts identification, and troubleshooting guidance.