Dean E. Norris, Inc.
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Claim This BusinessAbout Dean E. Norris, Inc.
Dean E. Norris, Inc. has served Wichita homeowners since its founding, earning a 4.6-star average across 28 verified reviews. This mechanical contractor operates Monday through Friday from 7 AM to 5 PM, handling residential plumbing, sewer, and water heater needs throughout the Wichita metro area. The company employs multiple named technicians who reviewers consistently recognize for diagnostic skill and clear communication.
What distinguishes Dean E. Norris from other Wichita contractors is their emphasis on same-day service and transparent pricing. Reviewers repeatedly mention technicians arriving within hours of the initial call, assessing the problem with photos and explanations before presenting options. This approach minimizes surprise costs and helps homeowners understand exactly what their plumbing system requires.
Customer stories from reviews reveal specific outcomes: Seth resolved a sewer line break in an old house within two days, updating decades-old pipes. Dylan arrived at a homeowner's residence at 9 AM after an 8 AM call about a leaking water heater, completing the full replacement by 11:45 AM. Andy accommodated a next-day service request for a backed-up sewer line, calling back within 10 minutes to confirm the technician's arrival. These named technician encounters account for most of the company's five-star ratings.
What Customers Say
23 of 28 reviews award 5 stars, with technicians Seth, Dylan, and Andy receiving direct name recognition. Four negative reviews exist: one cites a driver traffic incident, another references pricing concerns, and two offer limited detail. Positive reviews consistently mention same-day arrival, photo-documented diagnostics, and completed repairs within hours.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Plumbing Repair & Maintenance
Diagnostic and repair services for residential plumbing systems including sewer lines, drain clearing, and pipe repairs. Technicians document issues with photographs and provide estimates before beginning work.
Water Heater Installation & Repair
Replacement and repair of traditional water heaters. One documented case showed complete installation within four hours of initial call, including old unit removal and site cleanup.
Sewer Line Services
repair and replacement for residential sewer lines, with demonstrated expertise in older homes with aging pipe systems. Services include diagnostic assessment and next-day repair scheduling.
Emergency Plumbing Services
Same-day and next-day response for urgent plumbing issues including water heater failures, leaks, and sewer backups. Operating hours are 7am to 5pm Monday through Friday.
Commercial Mechanical Services
Fleet services and mechanical contracting work for commercial clients, as evidenced by company-branded service vehicles and commercial-grade equipment referenced in business listings.