Epic Heating & Cooling
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About Epic Heating & Cooling
Epic Heating & Cooling has served the Wichita area for years, earning a 4.6-star average from 86 customer reviews. The team fields calls across the city and extends its reach into neighboring Derby, Haysville, and the surrounding Sedgwick County communities. Homeowners in these areas rely on Epic for both scheduled maintenance and urgent heating and cooling needs.
What sets Epic apart is the team's commitment to same-day diagnosis and repair. Technicians such as Will, Preston, and Aaron routinely arrive with the parts and knowledge to restore comfort within hours of the initial call. Multiple reviewers credit Will with explaining each step of the diagnostic process, while Preston and Aaron have earned praise for efficient new-system installations completed within a single day.
Two reviews illustrate the team's responsiveness during a crisis. During a cold, snowy night, Cathie Maxey's furnace failed completely. A quick call brought Preston out within hours to get the unit running overnight. Will returned the next morning to complete the permanent repair. On another occasion, Theresa Frey's aging furnace and 48-year-old AC required full replacement. Will diagnosed the issue, Justin outlined the new equipment options, and Preston and Aaron finished the installation the following day.
Cathie Maxey's review: 'Our Furnace quit on Cold Snowy Night. A call to Epic, and a quick call back from Preston. And he was on his way. Got us going thru the Night, and then Will came the next Morning to do the permanent fix.'
What Customers Say
5 of 86 reviewers award Epic a perfect 5-star rating, with Will, Preston, Aaron, and Justin all named as individual technicians. The sole 1-star review cites a billing dispute over capacitor replacement, while positive reviews consistently praise diagnostic clarity, same-day arrival, and cleanup after installation.
Working Hours
| SundayToday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Heating System Repair & Maintenance
Diagnosing and fixing furnaces and heat pumps; tune-ups to extend equipment life and prevent midseason breakdowns.
Air Conditioning Repair & Maintenance
AC troubleshooting, capacitor replacement, refrigerants, and cleaning services to restore cooling efficiency.
Furnace & AC Installation
Removing old units and installing new heating and cooling systems; most replacements are completed within one or two days.
Heat Pump Systems
Sales and installation of heat pump equipment offering both heating and cooling from a single outdoor unit.
Indoor Air Quality Solutions
Equipment and add-ons designed to reduce allergens, humidity, and airborne particulates inside the home.
Commercial HVAC Services
Heating and cooling installation and repair for light commercial properties in the greater Wichita metro area.