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Claim This BusinessKelley & Dawson Service has maintained a strong presence in the Wichita area for nearly six decades, earning a perfect 5.0-star rating across 546 verified customer reviews. This family-owned and operated business combines over 100 years of collective technician experience to deliver heating and cooling solutions throughout Sedgwick County and neighboring communities, including Valley Center, Park City, Mulvane, Maize, Kechi, Haysville, Goddard, Derby, Augusta, and Andover. The company maintains 24-hour availability every day of the week, ensuring residents of south-central Kansas have access to emergency HVAC support whenever equipment failures occur.
The company holds exclusive credentials as an authorized Trane Comfort Specialist and Daikin Comfort Pro, distinctions that reflect manufacturer-level training and sustained quality standards dating back over 20 years. Kelley & Dawson Service participates in the Evergy Home Comfort Rebate program, offering customers up to $1,000 toward qualified system purchases. Beyond traditional central air and furnace work, the team installs and services heat pumps and ductless mini-split systems, while also addressing indoor air quality through whole-house humidifiers, air scrubbers, and advanced thermostat integration. A maintenance agreement program provides priority scheduling for agreement members.
Customer reviews document specific technician responses that underscore the company's reputation. Caleb arrived at a homeowner's residence within 30 minutes on a Sunday afternoon when the air conditioning failed during peak summer heat, diagnosing and repairing the issue within an hour. Daniel has handled multiple annual maintenance appointments, with customers noting his thorough explanations and professional approach. Ivan guided a customer through a telephone diagnostic process to resolve a compressor pressure fault that prevented system operation after an independent repair attempt. These documented experiences reflect the company's emphasis on rapid response and technical competence.
Every reviewer awarded 5 stars, with technicians Caleb, Daniel, and Ivan appearing in multiple positive accounts. Customers consistently mention same-day arrival times, with Jacob noting a 30-minute response on a Sunday and CaptainMobius highlighting Saturday morning arrival after Friday night failure. Pricing appears in only positive contexts as reasonable.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete AC solutions including installation, maintenance, repair, and replacement for all makes and models.
Full furnace and heating system services covering installation, seasonal maintenance, repairs, and complete replacements.
Expert heat pump installation and repair to provide energy-efficient year-round heating and cooling.
Installation and service of ductless mini-split systems offering flexible comfort without traditional ductwork.
Whole-house humidifiers, air scrubbers, air cleaners, and smart thermostat installations for cleaner home air.
24/7 emergency repair services with same-day response times documented across customer reviews.
Annual maintenance agreements providing priority scheduling and comprehensive system inspections.