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Claim This BusinessServiceMaster DSI - Wichita operates as a professional disaster restoration contractor serving the greater Wichita metropolitan area, including Derby, Andover, and neighboring communities in south-central Kansas. With 65 years of industry experience, this restoration firm has established a track record in water damage mitigation, fire recovery, and mold remediation for residential and commercial properties. The business maintains a 4.6-star rating compiled from 70 customer reviews, reflecting consistent service quality across emergency response situations. Their team responds around the clock to restore properties affected by unexpected water intrusion, storm damage, or fire-related incidents throughout the regional service area.
What distinguishes ServiceMaster DSI from newer market entrants is their depth of experience spanning more than six decades, paired with rapid mobilization capabilities. Their website emphasizes fast action to limit property loss, with teams available to respond immediately when damage occurs. The company handles the full spectrum of disaster restoration, from initial water extraction and structural drying through complete reconstruction and odor removal, offering continuity of service from emergency response to final restoration.
Customer reviews highlight specific technicians who delivered exceptional service during stressful situations. Reviewer Rob described how the crew arrived within 2 hours of his insurance company referral to address a sewer backup, with lead technician CJ visiting daily to ensure smooth progress. Another reviewer, Shaun, praised the rapid response when a frozen pipe flooded his basement at 8pm, with technician JT leading a crew that began work immediately despite the late hour. Hayley's review mentioned Derek Dibbens as the initial contact who coordinated thorough duct and house cleaning after a construction incident, with cleaners Bea Bea and Penny completing a meticulous detailed cleaning of personal belongings and fixtures.
The majority of five-star reviews specifically mention rapid response times, with several customers noting crews arrived within 1-2 hours of their initial call or insurance referral. Technicians named in reviews include CJ, Daryl, JT, Darrell, and Derek Dibbens, with customers consistently praising their communication and daily follow-up. Positive feedback emphasizes thorough cleanup and reconstruction work, while the company handles both residential and commercial restoration projects.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Rapid extraction, drying, moisture control, and structural repair to limit further damage and support safe recovery.
Soot removal, odor control, cleanup, and structural repair to stabilize and restore affected spaces.
Identification of growth, containment and removal of contamination, and addressing moisture conditions to prevent return.
Restoration for impacts from wind, flooding, and severe weather, focused on securing property and restoring safe conditions.
Professional deodorization to remove smoke, moisture, and persistent odors using proven treatment methods.
Additional recovery services including board-up, reconstruction, packout, and specialized cleaning from initial response to final stages.
Commercial planning services including risk assessment, response coordination, and documentation for faster recovery after an event.
Facility services including portable lighting, restrooms, power, HVAC support, fencing, and dumpsters for comprehensive site support.