SERVPRO of Northwest Wichita
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Claim This BusinessAbout SERVPRO of Northwest Wichita
SERVPRO of Northwest Wichita is a locally owned and family-operated restoration company serving Wichita, Salina, Valley Center, Colwich, and Maize. Founded by Charles Young, this franchise has built its reputation on 24/7 emergency response, earning 4.6 stars across 94 Google reviews. Every technician holds IICRC certification and has completed training at SERVPRO's corporate facility, ensuring the latest restoration methods are applied to every project. Whether tackling water extraction from a flooded basement or complete fire reconstruction, the team works to return properties to preloss conditions.
What distinguishes this franchise is its comprehensive service menu and local ownership structure. Unlike larger corporate entities, the Young family personally oversees operations and invests in the community they live in. The company maintains full licensing for biohazard cleanup, sewage remediation, and virus pathogen cleaning, capabilities not every restoration company possesses. Their "Like it never even happened" promise applies equally to residential homes and commercial properties, with minimal disruption to business operations during restoration.
Customer reviews consistently highlight specific team members who go beyond expectations. Ray, a technician praised for honesty and thoroughness, guided one homeowner through every step of their restoration. Following a weekend sump pump backup that threatened a home's listing, Charlie's team arrived late Saturday, dried everything by Sunday, and saved multiple showing days. Another reviewer describes Blaine arriving immediately after a call, with the homeowner recommending him highly. These named technicians represent the consistent, compassionate service that generated the company's strong rating.
What Customers Say
94 reviews yield a 4.6-star rating, with customers repeatedly mentioning specific technicians Ray, Charlie, and Blaine by name. Positive reviews cite responsiveness, thoroughness, and compassionate communication during stressful situations. The majority of reviewers are repeat customers or referrals from real estate professionals.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Water Damage Restoration
Emergency water extraction, structural drying, and moisture detection to prevent secondary damage and mold growth.
Fire and Smoke Damage
Debris removal, deep cleaning of soot and smoke residue, and complete odor elimination from affected spaces.
Mold Remediation
Source identification, safe removal of affected materials, and preventive measures to stop future growth.
Storm and Disaster Response
Rapid deployment for storm damage, roof tarping, and board-up services to secure properties after severe weather.
Carpet and Upholstery Cleaning
Professional cleaning for carpets, rugs, and furniture using commercial-grade equipment with pickup and delivery.
Air Duct and HVAC Cleaning
Complete vent system cleaning removing accumulated dust, dirt, and contaminants from ductwork.
Biohazard and Sewage Cleanup
Certified handling of hazardous materials, sewage backups, and crime scene restoration with proper safety protocols.
Commercial Restoration
Full-service restoration for businesses including construction and contents restoration with minimal operational disruption.