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Claim This BusinessGuthier Heating and Cooling has earned a perfect 5-star rating across 139 client reviews, establishing the company as a leading heating contractor in Alexandria and the surrounding Kentucky communities. As a locally owned business, they provide furnace repair, heat pump installation, and system maintenance to homeowners throughout the region. Their team prioritizes fast response times and transparent communication, ensuring every customer understands the diagnostic process before work begins.
What distinguishes Guthier Heating and Cooling is their commitment to responsive, customer-focused service. The owner, Jesse Guthier, personally follows up with clients after every job to ensure satisfaction. Their office staff, including Sara, handles scheduling with efficiency, and technicians like Ryan arrive prepared to diagnose issues on the first visit. This hands-on approach has generated consistent praise across their review portfolio.
Customer reviews highlight specific scenarios that demonstrate their dedication. Eric Kiser described an emergency call during freezing weather where a technician arrived in under an hour and restored his furnace within four hours. MARK Thornberry praised the team for arriving within 30 minutes during a frigid spell, with Jesse returning his call within three minutes and dispatching Ryan for same-day resolution. Macy Goetz noted follow-up checks after a thermostat issue, reflecting their ongoing care beyond the initial service call.
All 139 reviews award 5 stars, with multiple customers highlighting Jesse Guthier's personal involvement and technician Ryan's prompt arrivals. Five reviewers specifically mention emergency or same-day service, and three reviews cite the team's willingness to explain diagnoses clearly.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Emergency repair, diagnostics, and tune-ups for all furnace makes and models.
Complete replacement of older systems with professional installation and property respect.
Diagnosis and adjustment of thermostat issues with follow-up checks.
Accurate problem identification, often fixing issues previous contractors misdiagnosed.
Regular maintenance visits to maintain system efficiency and prevent future failures.