Travis HVAC

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Claim This BusinessAbout Travis HVAC
Travis HVAC operates as a licensed heating and cooling contractor serving Auburn, Kentucky, and surrounding communities. The business maintains standard weekday hours from 8 AM to 5 PM, closed on weekends, and currently holds a 3.5-star average rating compiled from eight customer reviews. This locally-based service provider handles residential air conditioning and heating systems, focusing on diagnostic assessment, repair, and installation work for homeowners in the Auburn area and nearby towns throughout Barren County.
The company dispatches technicians identified by name in customer reviews, with recent feedback noting team members Jett, Luke, and Lilly responding to service calls. Website content does not specify particular brand partnerships, manufacturer certifications, or specialized equipment offerings. Without documented access to factory-trained credentials, energy rebate programs, or in-house sheet-metal fabrication capabilities, the business differentiates primarily through individualized technician responses rather than proprietary system offerings or manufacturer-affiliated guarantees.
Customer experiences reflect varied outcomes. Cheyenne Allen reported that Jett, Luke, and Lilly arrived the morning after her AC failure, describing the team as informative and respectful throughout the service call. Conversely, Ro Noe recounted a extended diagnostic timeline involving multiple visits, conflicting assessments between Travis HVAC and an electrician regarding breaker versus compressor issues, and unresolved communication despite attempting contact over several days. Dylan Perry and Mike House each provided one-star feedback citing professionalism concerns.
What Customers Say
Three of five extracted reviews award five stars, citing responsive same-day service and respectful technicians. The remaining two reviews assign one star each, with criticisms centering on diagnostic accuracy and communication failures. Reviewers specifically name technicians Jett, Luke, and Lilly for positive service encounters.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Air Conditioning Repair
Diagnostic assessment and repair for residential cooling system failures including compressor issues and refrigerant-related problems.
Heating System Service
Repair and maintenance for home heating equipment including furnaces and heat pump systems.
System Installation
Installation of new HVAC equipment, with one review mentioning warranty coverage discussions for replacement units.
Electrical Diagnostic Assessment
Evaluation of breaker systems and electrical components affecting HVAC operation, though accuracy has been questioned.
Preventive Maintenance
Filter replacement and system tune-ups, implied through general service references and maintenance-oriented reviews.
Emergency Service Response
Same-day response availability referenced in positive customer feedback, though not guaranteed.